Comerica Prepaid Card Complaint

Government benefit payment card Unauthorized transactions/trans. issues

Comerica Prepaid card department,

Government benefit payment card Unauthorized transactions/trans. issues Texas

I have been having a major problem with - - Prepaid Card taking money from my account not wanting to replace it back nor show me no proof of wats going on. I had to link debit card to my bank account to get statements and transaction history they have caused me to loose lots of money after contacting them multiple calls recorded and all they still attempt to let whoever unauthorize my account with multiple cards stealing money I have asked for my money to be sent back check form and account closed. The representatives supervisors and all are very rude very bad language no help at all total disgrace.. ok I 'm filing this complaint bc I know if it does n't feel good to me it do n't to others and no one should have to worry about their money if loaded on a card it being stolen each month.. But the most serious thing that got my attention was they paid a insurance company like it was me - so when speaking to the letting them know I did n't set up the account they cancelled account and willing to refund money - - still have n't no given me that!!! Actions need to be taking asap I have police reports and all u can contact me - - at - email -- are at my address - - - - Texas - Thanks

Comerica customer in Texas
Jan 27, 2016

* Source: CFPB Complaint Database

Comerica response to complaint:
Closed with explanation

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