Review and analysis of over 34 complaints against Comerica
Comerica consumers have reported over 34 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 34 consumer complaints against Comerica, 6% were disputed by the consumer (i.e. the consumer was not happy with how Comerica responded to their complaint) and 91% were processed in a timely manner. 35% of consumer complaints against Comerica resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Comerica Credit card identity theft / fraud / embezzlement July 4, 2016 - I have a direct express card which my SSI money goes on every month. I was a victim of identity theft today and Direct express mastercard is giving me nothing but the runaround. I had - left on my card and now it is a - balance. There were - charges on my account for a total of - which left me with a - balance. I now have nothing to live on and am without any means of income. Direct express is telling me I have to wait 5 days to see if the charges went through and than file a dispute. This is ridiculous. I can not wait all this time to get my money I need to live on. Direct Expr... |
Comerica Credit card identity theft / fraud / embezzlement February 16, 2016 - My entire wallet was stolen in - 2015 and many of my credit cards were used. One of them was my child support credit card, -, which they used $550.00. I have sent all the requested information, police report and they are saying the status is " fair hearing '' which means they can take as long as they want to resolve matter. I provided the company with all the requested information and there is no reason they should be holding my monies. ... |
Comerica Credit card identity theft / fraud / embezzlement February 15, 2016 - On -/-/16, my - - benefits in the amount was STOLEN by someone using my personal information. Direct Express changed by address on -/-/16 at - -. to an address in -, -. I 've never been nor lived in -, -. - seperate trips were made to an ATM in - -, - and my account was DRAINED. I 've been back and forth witth Direct Express on NUMEROUS occassions to no avail. -/-/16, I went to SSA and did the -. process required by Direct Express. When I called Direct Express back on -/-/1216, they said SSA had n't given them the information. I know t... |
Comerica Credit card identity theft / fraud / embezzlement November 22, 2015 - My - - card has been compromised, putting a pending hold on my entire account balance by an unauthorized scammer! I was told by your " customer service '' after - attempts and an inability to reach someone in power, there is NOTHING that can be done to help me until the money is completely removed from my GOVERNMENT ISSUED account. I find this completely unacceptable! I had the card cancelled and now I can not get through to " customer service '' at all. They have blocked my calls to a live individual. This is almost $5000.00 that does not belong to you or the scammers that are tryi... |
Comerica Credit card identity theft / fraud / embezzlement May 25, 2015 - Re : Direct Express ( DE ) SR Number:--On - -, 2015 while attempting a retail purchase, my card was declined. Assuming that it was a mistake, I asked the clerk to retry ; again declined. I felt that perhaps due to using my card a good bit in the last few days, there was a suspicious activity hold on my account despite not knowing if that feature even existed. To my amazement, I found out that I had $0.00 on my card, after $810.00 in fraudulent charges had occurred, during - transactions at - separate -, as had been informed by DE CSR. I was stunned and livid as I had n... |
Comerica Credit card identity theft / fraud / embezzlement April 6, 2015 - My name is - - -, I live at - - - -, CA. ( - ) - - DOB : -/-/-. Before my Deposit of $380.00 on -/-/- my Direct Express Debit Card Number was stolen, & How I do n't know. But before -, CA.time, some one went to a TARGET STORE in -, CA. & charged $390.00, at - ''. It 's - miles -, & I do n't Drive & never have. I had the the card that Direct Express gave me at least 2 yr's.I called -/-/- & told them the # on my card was stolen & a fake card was used at the Target Store in - CA.. They scent me a new card & new # on the card. On -/... |