Comerica Credit card department,
Credit card protection / Debt protection New York
I purchased a - ticket on - - of 2016, from - to - for - departure time at the - Library twenty ( 20 ) minutes before the library closed. On - -, 2016 at - I arrived at the - Library to download and copy and print my - ticket to get and depart exactly - across the street from the - Station, - Pick-Up location on - - before -. When the ticket did not show up in my email I called - on - -, 2016, at -, spoke with a female about not receiving my ticket, and how had I checked my email, spam, trash and inbox and had not received a bus ticket. She told me to write down some numbers regarding this bus ticket then she just disconnected and no one was no longer speaking to me on the phone as I repeated " Hello are you there? '' she was not so I did not get the information she told me to write down.
lot still without a bus ticket I rushed backed inside the library to see if the ticket had been sent. I started to get agitated and upset waiting there for this bus ticket. I went back outside and saw the - leaving which infuriated me more. So I sat at the library computer till - until I could stand it no longer seething. I walked back home with my luggage - blocks away from the library. After I got home at -, I called - back telling them I wanted a refund and some female who said she was in - kept trying to reschedule me for a later departure when I had n't even gotten the first bus ticket. So what sense does that make - She wanted to reschedule me a ticket departure time at - of which would have been - ( - ) late where I was trying to get before -. It would have been useless since this was a scheduled mandate -. Then she wanted to see if she could reschedule me a ticket for some other future date than refund me my money. I asked her was she crazy or on drugs. She would n't connect me to a manager and kept telling me the manager would tell me the same thing so I said " Then let me be the judge of that. It 's my money not yours. '' She hung up on me. I called back to speak with a manager and kept getting people asking me why I needed a manager that I needed to go through them first to resolve my issue before speaking with a manager. What a crock of you know what. When I finally got the - ticket to my email it did not arrive till - - -, 2016, which I found out at the - Library the next day on the - of -. Tracking - My dispute regarding evidence given and attached herein. I am certain there was not a impartial genuine resolution attempt to said dispute. Several indicate that Comerica Bank not only has a lackadaisical interest in customer resolutions or debit card issue. But rather encourage denial of provisional credit and fraudulent practices to deceive and cipher fees from money transfers where even the transfers are returned and Comerica Bank keep those fees always from the initial transfer transaction. To date am due disputed $3.00 in transfer fees that I was informed I would unequivocally receive to no avail. - under - - - - - - Bank fraud. The - Treasury has a duty to reach out under the law to individuals being used by Comerica Bank for unjust enrichment practices ignored by the Social Security. This complaint entails a lack of enthusiasm to thoroughly investigate several transactions I made to Comerica Bank, whom exhibits a bias motivation concerning Social Security Beneficiaries.
Comerica customer in New York
Aug 09, 2016
* Source: CFPB Complaint Database
Comerica response to complaint:
Closed with monetary relief
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