Review and analysis of over 27 complaints against Comerica
Comerica consumers have reported over 27 official complaints related to Making/receiving payments, sending money. Out of the 27 consumer complaints against Comerica, 19% were disputed by the consumer (i.e. the consumer was not happy with how Comerica responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Comerica resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Comerica Bank account or service making/receiving payments, sending money June 28, 2016 - I receive monthly benefits from S.S.I. -. On the first of each month my benefit payment is put on a debit card in the amount of $730.00 via a Comerica Bank Direct Express Mastercard debit card. On - -, 2016 I discovered that my balance on the card was only $140.00. I only used my card to make a purchase on - -, 2016 for about $15.00. As soon as I discovered that several hundred dollars was missing from my account I called the phone number on my Direct Express Mastercard to report that my funds were not in my account. It took me over two hours of waiting on hold and repeate... |
Comerica Bank account or service making/receiving payments, sending money May 19, 2016 - I am on social security. I get my funds via a direct express card that SS insisted I use. I get no bank statements as they cost money I do not have. I called direct express the automated line to see why I had no money left. I ended up talking to a very helpful clerk who very patiently found 3 problems on my account. 1 - company 's were continuing charging me when I had cancelled the services 3 days after signing up on line. So at first the clerk thought we were just dealing with a one month issue.however she took it upon herself to check back and it turns out they have been charging for ser... |
Comerica Bank account or service making/receiving payments, sending money March 14, 2016 - I found out today that there are several fraudulent charges on my - debit card issued by Comerica Bank ( DirectExpress - USDirectExpress.com ). I 've tried multiple times to dispute these, but each time I 've been disconnected. I 've reached the first tier customer service- after giving all my personal info each time - and then they say I have to talk to " Level - '' and they transfer me and then I get disconnected after they transfer me. One time I did reach a level - rep and told her about problem being disconnected and she said it would n't happen again, and sure enough it did. The... |
Comerica Bank account or service making/receiving payments, sending money February 20, 2016 - - - - added an unknown female to my auto policy which cause my Comerica checking account to be overdrawn for - from - I regularly pay, I have been trying to contact Comerica bank to try stop that unauthorized payment and nobody is there to assist me, only automated menus, when I select transactions it says to call Monday to Friday. it is inadmissible they do n't have anyone that can assist me with unauthorized charges to my checking account which is overdrawn because of this charge, if they are federally insured they should have someone person to assist on this matter, unauthori... |
Comerica Bank account or service making/receiving payments, sending money December 9, 2015 - See attached document regarding the mis-handling of bank account, excessive amount of time to take care of customer via customer service and denying fraud complaint. ... |
Comerica Bank account or service making/receiving payments, sending money May 22, 2015 - I receive my social security - on a master card from direct express. Which is an approved method from social security. On - - 2015 my account was wiped out. somehow, someone in California accessed my account and charged $1500.00. I discovered this on - - 2015 When I went to make a purchase at - - in my hometown of - -. I immediately called direct express & I was informed of these charges. I was told there was some type of a hold on the money & after - - I could get my money back.Nothing further needed to be done on my part. I requested a new card, which shut ... |
Comerica Bank account or service making/receiving payments, sending money May 7, 2015 - Comerica Bank refuses to reimburse me for fraudulent activities on my account during the time period of - and -/-/-. I am sending along official documentation of my incarceration at that time, which clearly states that I was in custody for a year during that period until my release on -/-/-. Also included are the Social Security documentation of overpayment as well as the bank statement showing payments made to -, - -, etc. This is a DirectExpress Mastercard through Comerica Bank onto which funds are directly deposited. ... |