Comerica Prepaid Card Complaint

Comerica Prepaid card department,

Government benefit payment card Unauthorized transactions/trans. issues New Mexico

Direct Express/Comerica failed to stop an automatic payment I had set up on my account for - -. Direct Express/Comerica then processed another payment from - - after my stop order and is therefore unauthorized. They are now trying to shift the blame to me ( this was not my faulf ) and are refusing to return the money ( $46.00 ). What transpired in trying to have this corrected is nothing short of surreal due to the reprehensible behavior I encountered. Im attaching a full statement and supporting documentation for my case.