Comerica Bank account or service department,
Savings account Deposits and withdrawals Maryland
Hello! MNy name is - - -, I wish to make a complaint against Direct/Express Financial Institution. I have been a customer of theirs for for about Two-and a-half years. They issue me my retirement Social Security which is $980.00 per month. When I signed up I distinctly remember signing and checking the box in which they asked if I wanted Direct/Express to mail my statement to my mailing address. I said " yes ''. Nevertheless, they finally began mailing my statement around -, -. The clerk said I did not tell them to mail my statements. I, just about know I did. Also, Starting -/-/- or -/-/-, I 'd run out of cash during the middle of the month. This month I received my Cash on my card on Friday, - -, -, and was out of money by - -, -, which is very unusual for me.
It takes approximately 3 months, or more before my account is credited. Most of the time it is not. Direct Express, I believe, keeps that money. Since have not received much of it. Last, but not least, their statements are not logical or reasonable ; the balances for each transaction is " $0.00. It 's hard to subtract the costs. etc. Sincerely, Card- Master Card, Card number, - Debit Card Do n't know Account Number, It is a sav9ings account. - - - Birth- -/-/- - - - - - - , - Restore the money that was not calculated correctly. please,
Comerica customer in Maryland
Jul 22, 2016
* Source: CFPB Complaint Database
Comerica response to complaint:
Closed with explanation
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