Comerica Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Comerica Bank account or service department,

Checking account Problems caused by my funds being low Michigan

I decided to close my Comerica banking account after 44 years because it continued to charge me fees to maintain both a checking and a savings account, and offered no interest on the deposits. To close the accounts, I transferred - pension direct deposit checks to a new financial institution which offered interest on savings, and fee free checking. After waiting two months after the - direct deposits were stopped at Comerica, and three months after establishing my bill payments practices via the checking account at my new financial institution, I received a statement from Comerica showing no new checks cashed against the account for the past two months, and a $ 13 monthly fee to maintain the unused checking account, and a $ 12 monthly fee to maintain the unused savings account balances.


After the final check from the Comerica account cleared that account and showed up in my new bank account, I went to the Comerica account 's on-line access to learn how to formally close the - old accounts. I discovered a more than six month old check for $25.00 had been cashed against the account, and found a negative balance on the checking account and a bad check fee added to it. My next mailed statement, which I was going to use to address the check issue while disputing the fee since the account had been closed, showed the bad check amount, the bad check fee, a weekly " recurring fee '' for outstanding bad checks, and the usual $25.00 in service fees to maintain the accounts. When I contacted the bank by phone, I was told that the only way to close the accounts was to cover the bad check ( which I agree is correct ) and pay all outstanding fees and penalties Comerica generated against the accounts ( to which I object ). Now I have received a notice from a consumer finance loan firm acting in Comerica 's behalf which said it must either receive a check for or make up a payment schedule to address at least $54.00 to close the matter as of the date of the printed notice, but it ca n't give me a final amount until I call their - to confirm there are no new charges. I assume $25.00 of that cost is the amount overdrawn against the account, but the remaining cost is the fees I dispute with Comerica.

Comerica customer in Michigan
May 17, 2016

* Source: CFPB Complaint Database

Comerica response to complaint:
Closed with explanation

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