Comerica Bank account or service department,
Checking account Problems caused by my funds being low Michigan
I decided to close my Comerica banking account after 44 years because it continued to charge me fees to maintain both a checking and a savings account, and offered no interest on the deposits. To close the accounts, I transferred - pension direct deposit checks to a new financial institution which offered interest on savings, and fee free checking. After waiting two months after the - direct deposits were stopped at Comerica, and three months after establishing my bill payments practices via the checking account at my new financial institution, I received a statement from Comerica showing no new checks cashed against the account for the past two months, and a $ 13 monthly fee to maintain the unused checking account, and a $ 12 monthly fee to maintain the unused savings account balances.
After the final check from the Comerica account cleared that account and showed up in my new bank account, I went to the Comerica account 's on-line access to learn how to formally close the - old accounts. I discovered a more than six month old check for $25.00 had been cashed against the account, and found a negative balance on the checking account and a bad check fee added to it. My next mailed statement, which I was going to use to address the check issue while disputing the fee since the account had been closed, showed the bad check amount, the bad check fee, a weekly " recurring fee '' for outstanding bad checks, and the usual $25.00 in service fees to maintain the accounts. When I contacted the bank by phone, I was told that the only way to close the accounts was to cover the bad check ( which I agree is correct ) and pay all outstanding fees and penalties Comerica generated against the accounts ( to which I object ). Now I have received a notice from a consumer finance loan firm acting in Comerica 's behalf which said it must either receive a check for or make up a payment schedule to address at least $54.00 to close the matter as of the date of the printed notice, but it ca n't give me a final amount until I call their - to confirm there are no new charges. I assume $25.00 of that cost is the amount overdrawn against the account, but the remaining cost is the fees I dispute with Comerica.
Comerica customer in Michigan
May 17, 2016
* Source: CFPB Complaint Database
Comerica response to complaint:
Closed with explanation
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