Comerica Prepaid Card Complaint

Comerica Prepaid card department,

Government benefit payment card Fraud or scam West Virginia

I had all my funds stolen at the - Bank ATM in -, -. I want my $3900.00 returned to my account. From - -, - to the present I have constantly called Direct Express being lied to. I have never received a complaint form. The letter below was supposed to have been sufficient to get my money back according to Direct Express. My complaint was cancelled - -, two days before - - Received my complaint letter. THIS LETTER WAS OVERNIGHTED AND RECEIVED BY DIRECT E-PRESS AT - - -, -. - -, - Direct Express Direct Express Fraud -. - - - -, - - - - - - - - - - -, - - Account No. - Dispute No. - Subject : Immediate Restoration of Funds -/-/-, -/-/-, -/-/- and -/-/- Dear Sir : Due to circumstances beyond


a shelf in - in - -, -. Since my cards were still in my wallet, I thought only my $350.00 in cash had been stolen. - - - $600.00 was stolen from my account at - - - - - $600.00 was stolen from my account at - - at - - - -, -, - - - - $30.00 withdrawn by me. Social Security was investigating my loss of funds. No funds in bank because Social Security was still investigating. Coamerica investigating loss of funds. - - - New Card No. received and activated. - - - Social Security Deposited $3000.00 - - - Activated new card - - - $600.00 stolen from card from ATM @ - - - -, -, - - - - $600.00 stolen from card from ATM @ - - - -, -, - - - - $300.00 stolen from card from ATM @ - - - -, -, - - - - $600.00 stolen from card from ATM @ - - - -, -, - - - - $600.00 stolen from card from ATM @ - - - -, -, - - - - $350.00 withdraw for car payments. I need all of the above money stolen from my account returned immediately. My car was repossessed because I was unable to make the payments for three months due to my money being stolen. I am supposed to receive my new card - - @ - - -, - -, - - and I am changing the pin as soon as the card comes. I will not activate the card until -/-/- I check with the Investigator at Direct Express ( phone - ) until he assures me it is safe. I will also make sure my address is - - - -, -, - - is correct when I activate the card. I am overnighting this letter today at - - and the investigator should be able to catch the robber at the ATM at - - - -, -, - before I receive my next monthly check. PLEASE CALL ASAP SO I CAN ACTIVATE MY CARD AFTER THE CRIMINAL IS CAUGHT. I AM TOTALLY OUT OF FUNDS, LIVING WITH MY GIRLFRIEND AND I HAVE HAD MY CAR REPOSSESSED. I HAVE ASKED - - - TO PLEASE MAKE IT POSSIBLE FOR ME TO PAY THE $1000.00 BACK PAYMENTS AND $530.00 STORAGE FEES SO I CAN GET MY CAR BACK, PAY MY RENT, AT LEAST SOME OF MY DELINQUENT BILLS AND GET GROCERIES FOR MY APARMENT. Sincerely, - - - - -/-/- I talked to - about my case, phone number - -/-/- I talked to - - She assured me that my complaint form was being mailed that day. She said she would have my case resolved in 24-48 hours. -/-/- I talked to - - he said there was no letter in the file, my case had been cancelled due to not receiving a complaint form and that he was sending me out a new form. I have still not received any form. -