Comerica Bank Account Or Service Complaint

Comerica Bank account or service department,

Other bank product/service Account opening, closing, or management North Carolina

On - - I was unable to access the funds on my credit card issued by This was n't the first time this has happened to me. Several times I attempted to gain some assistance from the credit card company issuing me the card. On every attempt either the website was not available, or the phone. The phone number listed for Customer Services is a recording and never answered by a human. If it is n't busy the recording invited me to call back later. I was advised by the FDIC to call the bank, Comerica. I did and I spoke with a man who told me that the banks participation is only because the bank provided the plastic for the card even though the bank is listed prominently on the face of the card.


I immediately requested to speak with a supervisor who gave me the number for corporate affairs who she said handled such questions. The question I had was : is the bank affiliated financially with Direct Express. My complaint is my money safe, why ca n't I speak about my concerns, and is there a financial relationship between the card company and the bank? Thanks - - -