Comerica Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

Comerica Bank account or service department,

Other bank product/service Deposits and withdrawals

Comerica Bank in - has been mailing my pension cheque for 30 years. In - 2015 they mailed me aform-- from the IRS I filled it in and mailed it back.Later I noticed a shortage on my cheque Contacted Comerica Bank in - who told me the form had not been received, therefore IRS took - % off my pension cheque.Another form was then sent, but being late the IRS has withheld 2 months -/-/- and -/-/-.In talking to Comerica they informed me to contact a tax consultant to get the refund.It was their fault for not checking to see why the retiree had not returned the form.That form was either lossed or misfiled and the bank should have a policy to determine what is delaying the retirees form, instead of having the IRS deduct, The Bank has never replied to my suggestions. Hope you have more success - -

Comerica customer in
Jan 07, 2016

* Source: CFPB Complaint Database

Comerica response to complaint:
Closed with monetary relief

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