Review and analysis of over 56 complaints against Synchrony Financial
Synchrony Financial consumers have reported over 56 official complaints related to Payoff process. Out of the 56 consumer complaints against Synchrony Financial, 9% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 39% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Synchrony Financial Credit card payoff process March 28, 2017 - In - - we contacted Synchrony Bank and were told our pay off amount would be $3100.00. We then doubled our monthly payment to expedite the payoff. - - we contacted Synchrony Bank again and was told that the pay off amount was around $2400.00. That figure seemed too high so we asked for a copy of all the invoices as well as a copy of the contact agreement. We were under the impression that it was 3 years deferred interest but was told it was only for 1 year. We are very knowledgeable on interest rates and compound interest. The company then sent us a letter stating that the info... |
Synchrony Financial Credit card payoff process March 26, 2017 - I had signed and agreed to 0 % interest for 5 years for a medical procedure that was not covered by insurance. I set a direct payment from my checking account to CareCredit and therefore was not late with any payments. Two years later, I received a statement that was over and above the balance. I called and spoke to - and was told that interest had now been added. I explained that my agreement was for 5 years, interest free. I then told him that I would pay the remainder of the balance of $11000.00 in full plus - and - payments but that I would not pay any interest on the balance. -... |
Synchrony Financial Credit card payoff process March 20, 2017 - paid and was told that it was going to be removed.... |
Synchrony Financial Credit card payoff process March 20, 2017 - Synchrony Bank - Lowes Credit Card The company does not any longer provide an online statement unless you agree to electronic billing. That 's probably legal. The company does not provide a statement of " balance due to avoid interest charges on your next statement '' ( - - does ). They 've argued that is legal and they 're not obligated to provide that information directly. Consumers can calculate the amount by subtracting promotional balances. Today I 've been on chat support with Lowes/Synchrony to pay my bill correctly, and so far - agents can not explain what happens when I s... |
Synchrony Financial Credit card payoff process February 12, 2017 - I opened a Lowes 0 % credit card because I was doing renovation on my home. I wanted to make large purchases and have an opportunity to take advantage of their 0 % for 6 months offer, as I would be getting several large checks to pay them off. This is the payoff scenario : Purchase Date/Purchase Amount/Balance Left/Exp date of 0 % interest -/-/- / $620.00 / $41.00 / - -, - -/-/- / $340.00 / $37.00 / - -, - -/-/- / $740.00 / $720.00 / - -, - -/-/- / $3700.00 / $3400.00 / - -, - I made a payment of $770.00,... |
Synchrony Financial Credit card payoff process February 10, 2017 - this amazon synchrony card is running a scam. it is entirely unclear from their user interface on their website or with the help desk to determine your payments and current balance. everything posts on massive days delays. it is impossible find out how much to pay in order to bring balance down to zero. they are operating trying to catch people with late fees and such due to poor, inacurate, and delayed data.. what a nightmare. they should not be in business. they do n't even understand the balance due, how can a customer.... |
Synchrony Financial Credit card payoff process February 3, 2017 - - -, is - - - and - about two years ago. Her - affected many of her - including her - and required her to purchase -. Since she is on - and has no income, the - doctor recommended she use the Synchrony Bank card with its interest free promotion to purchase $3000.00 -. - signed up for the card without fully understanding what she signed up for and purchased the -. With no income, she should not have been provided credit. - believes the Doctor told her that she would have 3 years to repay. But, she is not sure and has no paperwork. Upon receipt ... |
Synchrony Financial Credit card payoff process February 3, 2017 - Synchrony Bank/Care Credit ... I went to the dentist for a procedure in which they opened up a Care Credit account ... The account was at 0 % interest and payments were supposed to be made monthly until complete ... I made all my monthly payments, to include on time ... After paying on the account for 12 months, I called in because I had an additional bill and I was told that the account had been charged interest since it was not paid in full in 12 months ... I never received any paperwork stating this would be case nor was this information disclosed to me on month -, -, -, etc ... Af... |
Synchrony Financial Credit card payoff process February 2, 2017 - I set up an account with Synchrony bank through Amazon.com. I set up recurring payments on this account so that the entire balance would be payed off each month on the statement date. Two weeks after a recurring payment was set to go through, I check my balance and see it is far higher than I had expected. It appears the last recurring payment had not gone through and I had been charged both a late fee and interest. The only communication I had received from Synchrony during this time was an email on the day after the payment was scheduled informing me that a payment had been posted. At no... |
Synchrony Financial Credit card payoff process February 1, 2017 - We have a cc thru Synchrony Bank for a - - acct. They offer 0 % fin. ch for 18 mths. I was paying $180.00 instead of $110.00 per mth. in case of unexpected future bills. In - I divided the remaining 9 mths up and changed my automatic payments to $79.00. Shortly thereafter I rec 'd a late fee of $27.00 ( which they did refund ). I was told $110.00 was due each month and that SB does not change payment amounts to reflect over-payments. I now will be paying it off 3 mths early which is fine, but does not allow me the full 18 months promised. Every other bank I have dealt with h... |
Synchrony Financial Credit card payoff process January 31, 2017 - I have a Chevron/Synchrony Bank credit card. I had auto-pay set up to pay the minimum each month, so that I would n't be late on any payments. -/-/2016, I closed the bank account which used to make payments. I logged into my Synchrony account, and updated my payment information to my current bank account, and paid the existing balance on the account, which cleared my bank on -/-/2016. Today, I received a letter from Synchrony Bank notifying me that they were closing my account due to " a number of dishonored payments. '' I called Synchrony Bank, and they told me that they had tried to mak... |
Synchrony Financial Credit card payoff process January 27, 2017 - I received a bill for -/-/- that stated a promotional balance of $720.00 due by -/-/-. I also received a letter from the collections agency for this creditor the same month. I spoke to the collections department of care credit on -/-/- and confirmed that if I paid the full amount of $720.00 by -/-/- my remaining - did would be $0.00. I mailed in the check to them the following week along with my paper statement and they received it -/-/-. Then I spoke to them -/-/- concerned because I received a bill from them with a reminding balance of $150.00, and di... |
Synchrony Financial Credit card payoff process January 20, 2017 - i made several purchases over the last few months using Amazon credit card. I used the promotional financing option of 6 months no interest. I received a statement last month that had several of the purchases and a list telling me when the offer expired. This month i have interest fees because not all my purchase " qualified '' for the promotional financing. No where on the bill does it say what qualifies and what does n't. Additionally if a pay the unqualified portion i have to log in and adjust the payment because it will be spread out over the total balance rather than the non deferred inte... |
Synchrony Financial Credit card payoff process January 17, 2017 - I have a TJ Maxx credit card and every single time I check my account online it makes me change my password. I put in my user name, confirm the picture used as another security benefit, enter my password and after all of these are completed. It makes me answer security questions, enter my credit card number, and lastly, change my password which can not be a previous password. I check my account from several computers/mobile devices and do not always have the card with me. When I go to pay my bill, I am denied access because I dont have my card/account # and denied because my password is incorr... |
Synchrony Financial Credit card payoff process January 7, 2017 - Synchrony Bank, which administers the QVC " Q '' Credit Card, payment website is set up to be deliberately misleading to consumers paying a bill. When you get to the payment page the first question is how much do you want to pay ( statement balance, current balance, minimum payment, or other ). I selected current balance. Below that, it asks for the payment posting date. When you select a date, the payment amount automatically reverts to the minimum payment - despite selecting to pay the statement in full. This is clearly a trick to get people to incur finance charges, which is what happened ... |
Synchrony Financial Credit card payoff process January 6, 2017 - I make a payment every month of about $200.00. I have n't put charges on this card for about 2 years. But every month i owe more than the month before. I am wasting my money trying to pay this card because of all there fees and charges that I am not even sure what they are for. I am a month behind so I get about 5 calls a day they are recordings telling you to hit one for a representative. The recording does n't state who it is from. When you try to talk to them their English is bad and wo n't explain fees. I just do n't answer the phone if it is their number.... |
Synchrony Financial Credit card payoff process December 23, 2016 - On -/-/2016, I called synchrony bank responding to a settlement offer. At this time I was advised that I was approved as a settlement of - broken into 3 payments in the amount of $76.00, due -/-/2016, $76.00 due -/-/2016 and a final payment of $78.00, due -/-/2016. My first payment cleared without any problems, however my second payment was not deducted out of my account as advised. I called synchrony bank and was advised that my payments were not set up this way. The representative apologized and set the payment up to be deducted and then I requested to speak to a supervisor ... |
Synchrony Financial Credit card payoff process December 20, 2016 - When I applied for - Credit Card, in amount of $300.00. to re build my credit and with Care Credit for dental work ( only owed - at this time ) I paid for the insurance in the event I lost my job it would be covered. Well I lost my job and both these company s said I canceled the insurance month prior to me losings my employment. I never canceled this insurance and if I wanted to I would have had to put it in write per, - Credit Cards and Care Credit own policy 's. So I told them both to show me where I put in writing to cancel the insurance? Neither never could, did not respond to ... |
Synchrony Financial Credit card payoff process December 13, 2016 - Refinanced some outstanding debt with a home equity loan. One of the debts was a charge account with Lowe 's through Synchrony Bank. My bank sent out a cashier 's check ( number - ) in the amount of $2700.00 on - -, 2016 and the bank placed a stop payment on the check because Synchrony had not yet received it as of - -, 2016. A second cashier 's check ( number - ) for the same amount was mailed on - -, 2016 and cleared my bank on - -, 2016. This check should have paid off the charge account balance as of the date of the Home Equity, yet Lowe's/Synchrony is claim... |
Synchrony Financial Credit card payoff process December 9, 2016 - TJ Maxx delays crediting payments up to 21 days. I made payment on - -, 2016, money was take out form my account right away but the payment was not credited to my credit card yet. when I called TJ Maxx yesterday, i.e. - -, customer service told me that it takes 21 days to credit my account despite they took money right away. Is it the legal practice? No other credit card I have delays my payments.... |
Synchrony Financial Credit card payoff process December 8, 2016 - Sent - bank drafts to Synchrony Bank for payoff of - separate accounts. Each check clearly indicated the last - digits of the account they were to payoff. - checks were properly credited, the third was not. Have made numerous phone calls and faxed copies of the cancelled check to the bank. The cancelled check clearly indicates the check was received and cashed on -/-/2016, well within the payment due date of -/-/2016. However, it was not credited to my account. In fact, they have added interest and late fees to the account and refuse, despite receiving proof that they cashed th... |
Synchrony Financial Credit card payoff process November 24, 2016 - My - suggested I use Credit Care/Synchrony Financial for a couple of root canals since I could not afford it on my own. CC gave me a whole year to pay monthly at 0 % APR yet, then after that year the APR would increase to 26.99 % APR. Within that first year ( -/-/- ) I paid $1600.00. But, when the year was over ( -/-/- ) CC added back the amount I had paid along with the 26.99 % APR. I have never had that happen to me before with any other credit card, that when the promotional rate is over, your hard earned payments during that time are added back to the card! I talked to sever... |
Synchrony Financial Credit card payoff process November 12, 2016 - I financed some dental treatment through CareCredit/Synchrony Bank which offered no interest payable promotion for twelve months. I am at the 10/11 month stage and intend to pay off the charge in full to avoid interest charges. The account is " paperless '' and managed on line. Nowhere is there any provision or " menu '' for online payment in full ; and telephone contact is limited to a automated menu, unless you are willing to pay $10.00. to speak to a representative. I will not pay to speak to an agent, but I have persevered in locating the home address of Synchrony Bank in -, and will ... |
Synchrony Financial Credit card payoff process October 15, 2016 - the account was payed in full and the agree to remove it and it still shown... |
Synchrony Financial Credit card payoff process October 11, 2016 - Synchrony Bank took funds out of my checking account with my consent. This is causing me to go without money for me and my family of - for over two weeks. I can not even feed my children due to them taking out money without my consent. I understand that I was late in my payments due to my job loss, but I had never agreed nor had a monthly payment reoccurring plan set up with them. How did they get my bank account information? Is n't that theft and fraud? I am still struggling and plan on making payments to them but how can they get away with this.... |
Synchrony Financial Credit card payoff process October 6, 2016 - I decided to accept a " 0 % interest for 18 months '' promotional offer from a retailer for $2700.00 worth of new carpet for my home. The financing was through a new credit card from Synchrony Bank. When the first bill came, I set up automatic online payments, but miscalculated the monthly payment necessary to pay off the full amount in 18 months ( $98.00 vs. $150.00 ). After 19 months I received a call from Synchrony that my payment was late, and that 's when I noticed the error. I paid the remaining principle immediately, but now have to pay $1200.00 in deferred interest ( 29.99 % AP... |
Synchrony Financial Credit card payoff process October 3, 2016 - in late - early - I sent a letter certified, registered mail, return receipt requested, to Synchrony Bank regarding my - card, in order to request a payoff amount on what they said that I owed on this credit card. They received the letter but I have yet to receive a payoff amount in the mail. they 've completely ignored me. I filed a complaint with you about this and they said that they sent me a mail they snswered my mail but I have not received anything from them. I 'm just trying to clear this up to pay it off and they are not, absolutely not, working with me at all. All I want is ... |
Synchrony Financial Credit card payoff process September 29, 2016 - I obtained a care credit account for -, immediately after I was incorrectly charged by another physician, I contacted them to let me know, at the time they told me I was responsible for this charge and would have to settle it myself and make payments before I defaulted. I made payments and got the charge cleared off on my own. I was never credited for this and charged interest and late fees. Fine whatever I paid, I then used it for its intended purpose and got - I needed badly. Well the - office had a hard time charging them because I never actually received a physical card. So I am ... |
Synchrony Financial Credit card payoff process September 26, 2016 - I had an account with Synchrony Care Credit. I was unable to pay for some time. I have been calling the Synchrony customer service in an attempt to resume payments or pay off the debt. Synchrony is refusing to allow me to do so because they are saying that the account is pending to be sold or assigned. This is holding me up from qualifying for a VA loan.... |
Synchrony Financial Credit card payoff process September 11, 2016 - While I 'm waiting for - to be re-opened, another issue has arisen. I asked Synchrony Bank to allocate payments to - charges on my account that expired in -/-/-. They complied with my request, however, then they sent me 35 emails and a letter via postal service to confirm they had allocated the payments. Is it their standard company procedure to notify a customer that their request has been completed by sending 35 emails and a letter?... |
Synchrony Financial Credit card payoff process September 6, 2016 - This is reference to Case number : -. I sent a letter to Synchrony Bank requesting that they accept a $500.00 payment to completely resolve this debt. I made a payment last month of $750.00. Over the course of 5 years, I 've made over $3000.00 in payments on this card which thousands more than what was actually charged on the card. Synchrony Bank/Care Credit preys on the poor and offers quick solutions with unbelievably high interest that results in lenders staying in a cycle of never paying down their balance. When you 're told that you need - done and you ca n't afford but there ... |
Synchrony Financial Credit card payoff process August 27, 2016 - I contacted American Eagle to get my balance owed to pay off the credit card and I was informed that I had a $0.00 balance and I did not owe anything. Now I see that they are reporting this credit card as a negative item on my credit reports. I contacted telephone number -.... |
Synchrony Financial Credit card payoff process July 28, 2016 - I have - deferred interest promotions on my account. 1. $720.00 which was taken on -/-/2016 and was for 12 months 2. - which was taken on -/-/2016 and was for 6 months. During the cycle in which I made the - promotional purchase, I also made a second payment to my account that cycle. I had already fully satisfied my $25.00 minimum due for the cycle due -/-/2016 with a payment of $29.00 on -/-/2016. Prior to my statement cycling, I made an additional promotional purchase ( # 2 ) on -/-/16. This was still within the same cycle ( my cycle closed -... |
Synchrony Financial Credit card payoff process July 13, 2016 - I purchased some appliances at HHGregg in - around a year ago. The salespeople told me you can save some money if you open up a credit card account with them interest free. I did open up the account and have been making all my payments. Last month I was shocked that my balance went from - to -. The salespeople did not explain that my interest free account was not really interest free but deferred. The place of purchase is no longer in business and that store is closed. I in good faith took the interest free card and was looking for my final payments in a few years. This amount of int... |
Synchrony Financial Credit card payoff process July 6, 2016 - Synchrony Bank changed minimum payments to ensure the promotional balance was never payed in due time. Then they back charged 29.99 % interest. Also, when you enroll in Ebill/Autopay you do not automatically receive notifications, these are hidden in other tabs. This cost me $3000.00. If you enroll for minimum payments you will be hit with interest. They claim it is their computer that sets the rates etc. They are using predatory practices and deceptive payments to collect unreasonable interest rates. Do not EVER do business with this company.... |
Synchrony Financial Credit card payoff process June 26, 2016 - Synchrony Financial is taking extra payments that are being made and not applying them properly. They make it difficult to pay extra payments on promotional balances. They have also " made up charges '' that they have applied to my account that I continually have to call and get fixed. They can not tell me what these charges are. I have had to call weekly and argue with them on applying extra payments to my promotional balances and they continually do it wrong.... |
Synchrony Financial Credit card payoff process June 10, 2016 - Went to - and purchased a bedroom set with their 12 mo same as cash deal though Synchrony Bank. I made equal payments on time each month and payed off the original amount of $2300.00. The following month they send a bill for $800.00 plus and for the 33 % interest plus Card Security charges and late fees. I never authorized any card security protection. I feel this is a scam against consumers and want this account cleared of all interest, card protection and late charges. Thank you ... |
Synchrony Financial Credit card payoff process May 19, 2016 - This complaint is to serve, dispute and document the bad business practices by - - and as well Synchrony Bank who handles the collection efforts of - -. Under the Federal Trade Commission and as well in the State of California they are to properly notify me of any changes to the account which the failed to do. We had bought a mattress on a three year loan in which according to them after that would incur three years of interest if it was not paid within that three years. Due to financial troubles we had fallen behind on payments and had notified them as such and nothing was done.... |
Synchrony Financial Credit card payoff process May 10, 2016 - I am following up on CGPB Case -. I received a letter from Synchrony Bank in -/-/- stating a resolution to the outstanding complaint and at the same time, received their updated billing statement which does not match the commitment made on the letter. Please see the attached. ... |
Synchrony Financial Credit card payoff process May 5, 2016 - Care Credit, which is owned by Synchrony bank, issued credit for dental some work performed on my daughter. It was a promotional no interest for 18 months. I have been paying on time with automatic payments and was not properly notified the no interest was coming to an end. No emails or phone calls. Now they have charged me 27 % interest on everything. I called them and offered to pay the remaining balance because the no interest ended only on -/-/2016 and today is -/-/2016 but they refused and still want to charged me the 27 %. This is extremely overboard. What can i do about this... |
Synchrony Financial Credit card payoff process May 4, 2016 - Banana Republic and their - Credit Card. I pay full statement balance of $3700.00. In their Banana Republic Online Account it says its no longer in process the payment and posted by -/-/16. I call the - to ask why the amount I paid is still Not available to use. They give me a Fax Number - -. I send the evidence from the Bank Account to the fax number. I called Again. The service rep confirmed they had it. Than they said I still had to wait 6 day because of such large amount being paid. So I ask for Supervisor. Supervisor said same thing had to wait 6 days. I told them tha... |
Synchrony Financial Credit card payoff process April 25, 2016 - Synchrony Bank did NOT adequately remind me that my promotional " Zero Interest '' was nearing it 's completion. I set up and fully executed a $300.00 am month automatic payment AND, here 's my mistake, EMAIL statements, trying to save a tree or -. The combination of automatic payments, email 's whose only subject was " Your statement is ready '' and human nature, I missed the end of the promotional period. I originally borrowed $9000.00, paid it down to $3600.00 and then they added MORE THAN I OWED in interest : $3700.00. I paid two more auto payments before I noticed on the statem... |
Synchrony Financial Credit card payoff process April 20, 2016 - I set up an online payment of $1500.00 for my Synchrony Bank credit card for - - and it cleared my bank soon after. I confirmed with both my bank and Synchrony the funds had been released/received. I am now being told that the funds will not be available for three weeks while they make sure my payment is n't fraudulent (? ). I was told it was because it was large and had it been for the minimum amount, no problem. Am I being punished for paying my card down? I offered to contact my bank to confirm the funds were not " fraudulent '' and was met with no interest to confirm. ... |
Synchrony Financial Credit card payoff process March 31, 2016 - I have a Care Credit Card account with Synchrony Bank for medical/dental expenses. In - of - Synchrony Bank enrolled me in a hardship program offering me 0 % APR for 48 months at $45.00 a month. As of - - Synchrony Bank has reneged on our agreement and started charging and adding interest to my account. I have called four different times and spoke to four different managers to rectify this to no avail. I have a letter from Synchrony Bank depicting our agreement and I advised four different managers of this as well. In return I was told this is my responsibility to pay with the in... |
Synchrony Financial Credit card payoff process March 29, 2016 - I was sold a Zero % interest plan ( for 2 years ) in store by - / Synchrony Bank. It turns out this is a deferred interest plan, which is not what they tell you in-store, of course. Now, at the end of the promotional period, I 'm hit with a massive bill ( charged at 30 % ). They claim they 've given me this deferred interest information in my monthly e-statements, which I have to log in to the website to see, but in their monthly communication, the bank gives you all of the information one needs in the body of the email ( statement balance and last payment ), so one would never log in to th... |
Synchrony Financial Credit card payoff process March 28, 2016 - This actually started in -/-/- with our call to the company but it is continuing now into -/-/-. We called our Lowe 's credit card company, Synchrony Bank to check our balance and to pay off any balance. While we were on the phone we were told we did not have a balance. We used a credit card statement with - balance to call them. Once we told them we owed the money and had a bill statement the credit card company rep told us again that we did n't owe any money. She had the account number given to her off the billing statement. We asked her to make sure she had the right account an... |
Synchrony Financial Credit card payoff process March 9, 2016 - ConsumerFinance.gov complaint against : Synchrony Bank ( Formerly GE Capital Retail Bank ) located at - - -, -, Ohio, -, for LOWES BUSINESS ACCT/SYNCB, Payable at -, GA -, and Corporate headquarters located at - - - - -, GA -. - My complaint is in regards to Synchrony Bank ( Formerly GE Capital Retail Bank ), for LOWES BUSINESS ACCT/SYNCB, is as follows ; The paperless solutions for this business line of credit are grossly inadequate, and the payment scheduling options are so antiquated that no advance payments of any kind can be arranged with this c... |
Synchrony Financial Credit card payoff process March 1, 2016 - I stopped making payments on a - credit card in - 2015 due to underemployment at the time. In - 2015, I got a part job and began attempting to catch up on past due payments from a number of accounts. In - 2015, I was contacted by a third party collections company working on behalf of this GapCard named - - -. I was informed that a payment of approximately $200.00 was due to bring the account current. I told them that I was unable to pay that amount at that time, but that I was willing to begin making payments. They then asked me how much I would be able to pay, and I res... |
Synchrony Financial Credit card payoff process February 16, 2016 - I have a Synchrony Bank Care Credit card and my balance consists of different purchases at different rates. I made a payment to pay off a 6 month no interest purchase and called the bank to allocate the payment to that purchase and the bank refused to do it. They said the minimum payment on my other purchase had to be satisfied even though it was not even due yet. ... |
Synchrony Financial Credit card payoff process January 28, 2016 - I sent certified funds via certified mail to Synchrony Bank/Sam 's Club to pay off this account in -, 2015. It was signed for on - -, 2015 and can be verified at usps.gov. I have the tracking number. I have copies of the returned certified mail receipt that was signed by their representative. They lost the check and have added another months interest as well as a late charge. I have contacted them four times and get a run-around and an attitude that I 'm a deadbeat or am simply ignored. They are n't even offering the courtesy of a phone call, email or any form of update as to what, if... |
Synchrony Financial Credit card payoff process January 26, 2016 - On - -, 2015 my bank sent out a check to Old Navy and paid the entire balance of $1300.00. The statement was sent from my bank and showed the check number, date cleared, etc ( it cleared on -/-/- ). Since the beginning of -, I 've been desperately trying to get this resolved! I 've been given the runaround by both Old Navy AND Sychrony Bank. It had even gone as far as them giving me phone numbers and fax numbers that do n't exist. I have tried faxing my bank statement showing the payment made over - times and have called about - times. Now, I 'm receiving a letter through... |
Synchrony Financial Credit card payoff process January 20, 2016 - My dentist offered Care Credit which I set up so that the entire balance would be paid in full by the last billing date. Initial purchase appears to be -/-/- but I received no statements until -/-/- which showed that the promotional balance had expired and now my initial purchase of $1400.00, of which I paid $1400.00 as of -/-/- ( billing cycle ), shows a new account balance of $1500.00. I called Care Credit and they claim that they had been sending statements even though they had the wrong last name and the wrong email address. I feel completely taken advanta... |
Synchrony Financial Credit card payoff process January 19, 2016 - Made purchases based on no interest promotion. Paid regualrly. Made additional purchase based on no interest promotion. Believed long period of no interest based on promotion expiration of 2018. Paid regularly. One promotional period expired and the payments we believed to go toward first purchase pay-off, went to both purchases so balance left on first promo and ridiculous back amount and continual amount of interest has accrued - $500.00 on initial $1500.00 purchase. In the midst of pay-ff to GE Capital, account changed to Synchrony Bank w/o our consent. This helped to mask the confusio... |
Synchrony Financial Credit card payoff process January 16, 2016 - I have an Amazon credit card issued by Synchrony Bank. I am trying to understand payment allocation and interest application policies used for this account but online information and customer service were not helpful. The website offers - payment allocation methods. The standard, option 1, applies payment amounts in addition to the minimum payment to interest accruing, non-promotional balances first and then promotional balances ... except in the last two months of an expiring promotion where anything in excess of the minimum gets applied to the expiring promo balance. Option 2 applies th... |
Synchrony Financial Credit card payoff process January 15, 2016 - I have Amazon card with Synchrony bank. I paid it off a while back, but they still sending me bills. ... |
Synchrony Financial Credit card payoff process January 13, 2016 - Care Credit Card - Used for Pet, Vision, Medical, etc .... In -, we had a series of unfortunate mishaps. We had to take our cat and dog to the vet on separate occasions. We have bills totaling over $ -. The Care Credit card allows options for deferred interest if you pay within the promotional deadline. In multiple cases we selected 0 % for 12 months. Each month our bill provides the monthly balance, deferred interest, and when the promotional date expires. My concern is deceitful and misleading payment processing. For example : Charge # 1 - Expires -/-/- with a balance of $... |