Synchrony Financial Credit card department,
While I 'm waiting for - to be re-opened, another issue has arisen. I asked Synchrony Bank to allocate payments to - charges on my account that expired in -/-/-. They complied with my request, however, then they sent me 35 emails and a letter via postal service to confirm they had allocated the payments. Is it their standard company procedure to notify a customer that their request has been completed by sending 35 emails and a letter?
Synchrony Financial customer in Pennsylvania
Sep 11, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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