Synchrony Financial Credit Card Complaint

Payoff process

Synchrony Financial Credit card department,

Payoff process New Jersey

I purchased some appliances at HHGregg in - around a year ago. The salespeople told me you can save some money if you open up a credit card account with them interest free. I did open up the account and have been making all my payments. Last month I was shocked that my balance went from - to -. The salespeople did not explain that my interest free account was not really interest free but deferred. The place of purchase is no longer in business and that store is closed. I in good faith took the interest free card and was looking for my final payments in a few years. This amount of interest is unethical. The loan if I keep making payments will never be paid off. I am retired and this interest amount amounts to over 6 weeks of my pension. I honestly believed that my loan was interest free like the one I have with Solid Wood Cabinets through - -. I feel deceived by the pressure to purchase a credit card not knowing the deferred interest clause.

Synchrony Financial customer in New Jersey
Jul 13, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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