Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Payoff process New York

ConsumerFinance.gov complaint against : Synchrony Bank ( Formerly GE Capital Retail Bank ) located at - - -, -, Ohio, -, for LOWES BUSINESS ACCT/SYNCB, Payable at -, GA -, and Corporate headquarters located at - - - - -, GA -. - My complaint is in regards to Synchrony Bank ( Formerly GE Capital Retail Bank ), for LOWES BUSINESS ACCT/SYNCB, is as follows ; The paperless solutions for this business line of credit are grossly inadequate, and the payment scheduling options are so antiquated that no advance payments of any kind can be arranged with this company, a practice that disallows any payment scheduling beyond 29 days in advance. I could not see my statements until recently ( when they finally began allowing customers to see an online statement. ) Additionally, I never received vital communication about changes to my account and to the terms of my credit agreement.


My first email to them today at - ( they only allow - characters per email so there are four ) stated that I want synchrony bank to do at least ONE of the following three suggestions : 1 Integrate with MINT.com. 2 Set up payments online as recurring payments. 3 Set up payments online in advance ( further than 30 days ). I then asked them to remove all late charges from my account and credit the money toward my back due payment and credit the remainder toward any upcoming payments. My second email to them today at - stated : Credit - to my account. Use - as a payment for last month, and - as a partial payment toward this month. See other email I sent to your company today for further explanation, there was a - late fee charged on -, -, -, -. Thank you. My third email at - stated : I am also filing a complaint with https : - asking you to answer for your unscrupulous business practices ... even if it 's legal ( which I 'm not sure of either ) it is clearly a set of business practice calculated to create additional charges to your consumers. The fourth email I sent them today stated : I wish to terminate my credit line and I want 6 months to pay it off from the date the account closes.