Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Payoff process Oregon

Synchrony Bank did NOT adequately remind me that my promotional " Zero Interest '' was nearing it 's completion. I set up and fully executed a $300.00 am month automatic payment AND, here 's my mistake, EMAIL statements, trying to save a tree or -. The combination of automatic payments, email 's whose only subject was " Your statement is ready '' and human nature, I missed the end of the promotional period. I originally borrowed $9000.00, paid it down to $3600.00 and then they added MORE THAN I OWED in interest : $3700.00. I paid two more auto payments before I noticed on the statement that I owed something like $6800.00, which was a whole lot more than my Quicken account had on it. Two calls to the company provided no relief. It is true that they are within the provisions of the agreement. They won the game. I lost, and yet I feel liked I got -. When I reviewed my email statements, the ONLY place in which they gave me what I presume to be the legally required notice regarding


any concern for making me aware of my pending -. At the very least, I believe they should be legally obligated to announce the pending end of the promotional period IN THE SUBJECT LINE OF THE EMAIL. I believe the laws are inadequate in this regard. I have the money and will certainly pay it off and close the account, but I 'd sure like a response from someone about this before I do so. I also at least intend to call attorney 's I found online who stand ready to sue this company.