Review and analysis of over 921 Checking Account complaints against BB&T Financial
BB&T Financial consumers have reported over 921 official complaints related to Checking account. Out of the 921 consumer complaints against BB&T Financial, 23% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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BB&T Financial Bank account or service using a debit or atm card April 10, 2017 - THIS IS A COMPLAINT AGAINST THE BB & T BANK, BECAUSE I DID NOT RECEIVE THE CORRECT HELP WHEN I MAKE THE REQUEST VIA TELEPHONE CONTACT WHEN I MAKE THE CLAIM THAT IN MY BANK ACCOUNT I HAVE GIVEN MONEY SINCE -/-/- DO UNTIL TODAY, E-PLAIN THAT I WAS TRAVEL AND THAT WHEN I RETURN, MY SURPRISE IS THERE WAS NO DOLLAR IN MY ACCOUNT. YOUR ANSWER IS GO TO THE BANK AND MAKE YOUR CLAIM -, THAT WAY SO - AND EVIL TASTE, DESCRIMINATIVE. THIS BANK HAS POLICIES THAT ARE NOT GOOD FOR ITS CUSTOMERS, AS THAT WILL SAY THAT IT CAN NOT TAKE MY CLAIM BY TELEPHONE BECAUSE IT HAS TO BE IN PERSON, THAT PASSES... |
BB&T Financial Bank account or service problems caused by my funds being low April 8, 2017 - BB & T bank rearranged my transactions to maximize the amount in overdraft fees I would accrue ... Taking transactions that occured literally DAYS BEFORE the transaction that actually caused my overdraft ... I agree to one overdraft plus the amount that actually overdrafted my account ... .NOT the five overdrafts they are lying about and saying I owe them ... .This is predatory behavior and needs to stop... |
BB&T Financial Bank account or service account opening, closing, or management April 5, 2017 - I had an account with BB & T. when I open the account I specifically told them I did not want no over draft protection. when I could n't get no where with them between them charging me for calling them to check the status of my claim, I close the account but they never did. instead they kept charging. I just call them and they told me that charge me over $600.00 fro an account that was supposed to be canceled.... |
BB&T Financial Bank account or service account opening, closing, or management March 31, 2017 - I use BB & T for a supplemental checking account. The auto deposits from multiple companies I wrote insurance products for caused me keep the account open. I have about - transactions on the account per month. An annual review and reconciliation of the account works for me. When I infrequently looked at my statements I would note - charges for $7.00 per month. These charges are for interfacing with - software. However I do not need or use - to keep up with the minimal accounting requirements of this account. Everytime I noted the charges I would go to a branch to complain and the... |
BB&T Financial Bank account or service account opening, closing, or management March 23, 2017 - I believe that Executives and Branch representatives at Branch Bank and Trust - - - misled me into opening business accounts with account service fee structure.that they then immediately changed in order to charge more fees. Account executives knew the changes were occurring at the end of 2016 but did not properly notify account holders. Statement " notices '' were inadequate considering most customers do not access statements in online banking web sites and instead look at screen transactions. Proper disclosures were NOT made for online customers and I believe the bank is guilty of v... |
BB&T Financial Bank account or service account opening, closing, or management March 23, 2017 - On -/-/2017 account # - was closed by BB & T. This was done without my knowledge or consent. I received a letter from BB & T on -/-/2017 explaining that they were going to close account # -. The letter dated -/-/- did not arrive at my door until -/-/2017 explaining that I had seven days to bring the account current. It did not mention account # - that was in good standing with $0.00 balance after a - from BB & T illegally and without court order removed $400.00 from this account. I believe that the closure of this account was meant as harassment by -.... |
BB&T Financial Bank account or service deposits and withdrawals March 21, 2017 - I want to report two banks to the federal government. One, is -. Routing number : - Account number : -. This bank sent me a check in the amount of $2900.00 ( Found out it was a scam, fraudulent check ). BB & T, has the impression of the check that hit my bank. Two, is - bank I attempted to pay this bank off, $25000.00. They tacked on fees and interest which they were blackmailing and extorting more money out of me. Thank you, -... |
BB&T Financial Bank account or service account opening, closing, or management March 21, 2017 - I am writing to complain about a recent expierence with my bank Branch Banking and Trust Company. I have had an account with them since -/-/-. On Tuesday -/-/- I went to my local branch at -, SC, - phone -. I talked to a Branch Team Member -. I requested that my current checking account be closed and I opened a new one. I gave her a list of items I wanted paid and left just enough money in the account so those Items would clear. Also a month earlier I opted out of over draft and ach/ech protection and instructed her not to pay any other items presented, pretty clear cut i... |
BB&T Financial Bank account or service account opening, closing, or management March 20, 2017 - On -/-/2017 I went to the BB & T Bank to close my checking account. I advise the teller this is what I wanted to do and withdrew the $350.00, I thought remaining in the account. He advised me the account was now closed. I thereafter received notices of NSF as BB & T paid a bill on this closed account. I had made steps to have this billed paid at my new customer friendly bank, that values small business relationships with seniors, - and veterans. I then went to the BB & T bank in -, PA on -/-/2017 and was informed the account was $220.00 over drawn. They gave me back $76.... |
BB&T Financial Bank account or service problems caused by my funds being low March 15, 2017 - I deposit a $6.00 check to my BB & T checking account and the bank mistake it for a $6000.00 check and credit me $100.00 to my account. not knowing i use the $100.00 and now I been hit with overdraft fee.... |
BB&T Financial Bank account or service account opening, closing, or management March 15, 2017 - In - 2016 I started to receive a service fee of $7.00 for a Quicken ( software ) service that I do not use on my BBT Personal Checking Account. I have used - on my computer for about - yrs and have never been charged a fee from any bank. I email BB & T and told them I do not use and do not want this service and to cancel it and credit my account. At that time they did give me a credit. This continued to go on throughout the year. Towards the end of the year, - did n't even connect anymore to BB & T and I had to Manually download transactions and yet I still was getting charged a ... |
BB&T Financial Bank account or service problems caused by my funds being low March 3, 2017 - I made a payment 3 payments on -/-/2017 and my account was not negative that day. On -/-/2017 I made a payment that made my account negative. According to BBT system the three payments posted on -/-/- and that left a balance of -. The next payment posted on -/-/- for -. BBT charged overdraft fees on -/-/- before the account went negative and before the payment that did send the account negative posted.... |
BB&T Financial Bank account or service problems caused by my funds being low February 26, 2017 - BB & T employees -, Assistant Vice President, and -, Retail & Small Business Leader, have independently and together colluded to ; obstruct the instructions given to me by BB & T Branch Banker, - ; and, prevent the refund of bank fees to my account.... |
BB&T Financial Bank account or service account opening, closing, or management February 17, 2017 - I - - - had an account with BB & T BANK Routing # - & Account # -, in - NC -. BB & T 's Bank Manager told me that his Representative will CLOSE my wife & my Account as of - -. -, she did ( letter enclosed ). I ( - - went to BB & T to make sure this was recorded in their files, it was not.I spoke to a - - - at BB & T she stated that, quote '' that manager was n't suppose to CLOSE this Account & he was n't suppose to wave any fees, you 're have to pay all fees & your Balances '' unquote.Well, here 's our " Account Closeout Receipt enclosed! '' Our nam... |
BB&T Financial Bank account or service problems caused by my funds being low February 11, 2017 - my original bank was bought out by -, no problems, Then BB & T bought out -, Then the problems started, my original contract on my Line of credit overdraft protection, both other banks honered my original contract, If i over drew I would pay no fees, id pay back $50.00 plus a few dollars interest, BB & T is chargeing me $3600.00 dollars everytime, sometimes $ -.I was never told this or was given any paperwork stateing such fees would be charged or incurred. I am a - on fixed income, They have made my credit line max out from these fees, so now they are running up take started ... |
BB&T Financial Bank account or service account opening, closing, or management February 6, 2017 - I opened a checking account at BB & T in - SC in -. The terms of the account were no maintenance fees and I would receive paper bank statements. Within a short time ( about 4 months ) the bank changed the terms so that to avoid a maintenance fee I could not receive paper statements. So I continued with electronic statements only. In - - and - - the bank withdrew from my account a maintenance fee of $12.00 per month. I called customer service and reported that I had an account that was not subject to a maintenance fee. The csr told me that the account I had was no longer ava... |
BB&T Financial Bank account or service making/receiving payments, sending money February 2, 2017 - This is aimed towards the BB & T Branch at - - - - Phone number -. On -/-/2017 there were several fraudulent checks deposited into my bank account ( that did n't even have my correct signature on them ) in the amounts of $8800.00, $360.00, $200.00, and $250.00 I immediately went to my bank the next day they were opened ( Monday ) and attempted to file a claim. I was told that i could n't file a claim until the checks posted in my account ... .I said okay and immediately after i left the bank i went to file a police report so they could get the video footage at the ATM ... |
BB&T Financial Bank account or service account opening, closing, or management January 31, 2017 - My daughter was allowed to open a checking account as a personal account at the age of -, without a parent or guardian being required a co-account holder. I was with my daughter when the account was opened and i specifically asked if this was permissible and was told by representative that it was. Her account fell negative multiple times and over a period of less than a year had been charged many many Insufficient funds charges / fees. Where as a parent i felt i was not given the notifications i should have been receiving to coach or even intervene on her behalf but was not allowed because ... |
BB&T Financial Bank account or service problems caused by my funds being low January 26, 2017 - A vendor erroneously accessed my bank business account, which caused my account to overdraft. Bank charged me with an initial overdraft fee of $36.00 and subsequently charged an $8.00 overdraft fee every day, which continues to this date. Called bank and was advised that once funds were returned they would address issue. Went in person to bank and was told I would still be liable for overdraft fees - How could this be so I did n't cause it to overdraft My - questions are how could I be liable for any over draft fee if someone overdrafts my account, admits they should n't have and rerurn... |
BB&T Financial Bank account or service deposits and withdrawals January 19, 2017 - I deposited a check for $800.00 on -/-/2017, I did not know until -/-/2017 that a charge-back was going to happen with that check on -/-/2017. Since I had used some of the $800.00 against ( what I did not know was a negative balance ) On -/-/2017 I deposited $800.00 in cash from my personal funds to cover everything that was pending, but an administrative hold was put on THAT $800.00. Overdraft fees were charged while transactions were pending instead of when they posted. That caused a domino effect for several other legitimate transactions to be returned unpaid and more OD... |
BB&T Financial Bank account or service problems caused by my funds being low January 19, 2017 - I'am filing a complaint because of what I feel is predatory and misleading fees charged to my small business account with BB & T . A little more than 1 year ago, my local bank Susquehanna located NJ was taken over by BB & T. Since then I have been getting attacked with fees and charges on my account which Susquehanna never charged. I recently closed my account due to a - charge which turned into $66.00 in just one week. Here is what they do and how it works. BB & T charges your account $2.00 if you do not take your money out of a BB & T account. In some cases this may exceed a 50 % ch... |
BB&T Financial Bank account or service problems caused by my funds being low January 18, 2017 - My checking and savings account both had maintenance fees charged this past month. I HAVE NEVER BEEN charged this before and never provided an explanation on why I was charged this on my accounts.... |
BB&T Financial Bank account or service account opening, closing, or management January 11, 2017 - My father died -/-/- leaving his checking account to me and my - siblings by designating us as equal beneficiaries using a Pay On Death instruction. We all live in different states. It has been a nightmare dealing with this bank. Today, my sister, the executor for my father 's estate, went to the - NC branch to close the account. She had in her possession a certified death certificate. The bank issued a cashier 's check to her in all - of our names. THE CHECK IS USELESS!!! We live in - different states, ca n't get together to sign this useless check so that it can be cashed an... |
BB&T Financial Bank account or service using a debit or atm card January 10, 2017 - I have attached a complete description of my problem with BB & T. Although this issue has finally been resolved ( after 3 months ), I am sending this to point out that we should not have been put through this strictly because of incompetence and lack of interest on the part of BB & T personnel. Why did I have to deal with the - department and - separate bank branches in order to finally find - person who cared and was willing to help? It was a very poor customer experience. I wonder how many other fraud victims at BB & T go through similar experiences? Was our experience the norm, whe... |
BB&T Financial Bank account or service deposits and withdrawals January 4, 2017 - BB & T failed to alert me that my account was accumulating fees from authorized transactions for more than - week resulting in $900.00 in overdrafts and other fees. Each dispute I made for these fees was ultimately denied by BB & T and I was left to pay these fees on my own. After a month of being in the negative status, BB & T made an unauthorized transfer of $900.00 from my savings to my checking account to cover these fees. I set up arrangements to pay off the fees before the stated deadline, however, the bank transferred the money from my savings account without my permission a full... |
BB&T Financial Bank account or service deposits and withdrawals December 28, 2016 - I use - for my financies. I track when I know my deposits will arrive and schedule bills according. If I know I will have funds on the - I will schedule a bill/draft for the - or -. BB & T is drawing the funds - to 5 days prior to the actual with draft/payment. This causes an overdraft because the depost will not arrive until the -. This seems unfair to charge me an overdraft when an overdraft would not have happen if they did not cause it. If they are going to allow overdrafts then whats the point of pulling the funds early? I feel this should be illegal to charge me an o... |
BB&T Financial Bank account or service account opening, closing, or management December 21, 2016 - BB & T has illegally charged my account ( - ) $210.00 over a period of five ( 5 ) months. As you will see in the attached supporting documents the charges are listed as Misceallanous Debit inwhich I had these accounts for 12 months and I without being notified I noticed these charges from $9.00 to $12.00 in - of 2016 I contacted the bank customer services who informed me that they could not do anything but credit me $35.00 that I 'd have to speak with someone at the branch I opened the account at. In fact I did and waited almost 2 months for a branch manager to phone me back and... |
BB&T Financial Bank account or service deposits and withdrawals December 17, 2016 - My complaint is how BB & T chose to pend and post items in my account. I had $86.00 left of my Social Security check on - -, when my utility bill that I 'd paid by check was posted to my account. However, the check did not go through and the transaction was charged a $36.00 overdraft fee. The check did n't go through because the bank was holding $59.00 " pending '' in my account. It was not to be posted until an item shipped, like most online purchases. However, because BB & T " pended '' and virtually paid it by claiming that cash but not posting it, it would not pay the utility c... |
BB&T Financial Bank account or service problems caused by my funds being low December 7, 2016 - BB & T is playing a very sneaky game with overdraft fees. I am being told I over - my account on Sunday but my account still showed a positive balance on Monday of over $100.00 so I spent money. Since BB & T uses a running balance if I spent the money it should not be visible to me anymore. They have confirmed this numerous times. The moment I knew I over drew my account, Tuesday when they emailed me, I deposited enough to cover everything plus $50.00. The overdraft fees continue for now - more days. BB & T claims it 's because the overdraft fees were applied on Monday not Tuesday. B... |
BB&T Financial Bank account or service making/receiving payments, sending money December 6, 2016 - I have a business checking account with Bb & t and I have not been getting my bank statement. And someone wrote a fraudulent check using a starter check without my name or address but it had my account and routing number on the check for $4.00 and they despoit in a united federal credit union in -/-/-. My son has been in and out the hospital and he passed away on -/-/- and when I went to pay for his final expense the card declined and I went to bbt and they acknowledged that the check was fraudulent and filed a claim but denied it. I have had this account dunce -/-/- and I hav... |
BB&T Financial Bank account or service deposits and withdrawals December 6, 2016 - On -/-/2016 I received a call from a representative of BB & T inquiring as to whether or not I knew a -, I responded No. I was then informed that it appeared that checks had been counterfeited, they did not match my checks and the signatures did not match but - checks # - - $1700.00, # - - $1700.00, and # - - $1700.00 had been processed against my account. The account was obviously overdrawn and more so with overdraft charges. I was advised to go to my bank branch and file the necessary fraud documents, which was done immediately. The bank representative advised that we ... |
BB&T Financial Bank account or service account opening, closing, or management December 1, 2016 - My checking account with BB & T requires a $ 500 monthly ACH deposit to remain fee free. The required deposit has been made every month before - without issue. However, in -, the fee was charged even though the required deposit was made in accordance with the terms of the account. After numerous communications, BB & T has apparently decided to reinterpret their own terms, without any amendment to such terms or notice to its customers, regarding what type of ACH deposit they will recognize. I have been charged a $12.00 fee for -, and BB & T refuses to refund it or admit any wrongdoin... |
BB&T Financial Bank account or service using a debit or atm card November 25, 2016 - On -/-/2016, I was having computer issue. My browser told me that my computer was locked and that I had to call a technician number from -, so I called the number. There was a male on the phone named -, claiming to be a technician affiliated with -, asking me how he can help. I explained the situation to him, and he told me he could fix it. He gained remote access into my computer with some sort of program they had, and wiped my computer. Once they finished, they asked for a card number to charge to, so I gave him my credit card number, and he charged me a service charge of $99.00... |
BB&T Financial Bank account or service deposits and withdrawals November 21, 2016 - -. Bank in question : BB & T, -. Problem : I have an existing account, a basic senior citizen checking account. The account was opened when the bank was - -, now taken over by the unfriendly mindless outsider, BB & T from -. They are completely clueless. I was sent an e-mail, informing me that my new printed checks and ATM card were ready for pickup. I had a mind-numbing conversation with - -, at - - - - branch.. Phone number -,. Fax -, e-mail : --. I presented my expired - driver 's license ( no longer drive : laminated plastic including... |
BB&T Financial Bank account or service using a debit or atm card November 16, 2016 - I encountered missing money in my account with a total of almost -. My bank BBT has denied my dispute and are not even providing me with a temporary credit until they can investigate clearly without making assumption on why I could n't have prevented it. I informed them that someone close to me might have got ahold of my pin and was using the card at the same time. But they are not willing to look beyond and I am now suffering the lost of almost -. I do n't know what Else to do now that I do n't have none of my savings anymore.... |
BB&T Financial Bank account or service deposits and withdrawals November 15, 2016 - On - -, 2016, I notified BB & T Bank to put a stop payment on a recurring payment to -. I found out that - - - is operating their business without a license as a payday loan lender under " - - - - - - - ''. I notified the bank of the fraudulent behavior and requested that a stop payment on any further transactions. I spoke to - or - representatives/managers trying to explain the situation and it appeared they had a difficult time understanding what I was requesting or knew how to deal with it. I requested a very simple " stop payment '' transaction ... |
BB&T Financial Bank account or service problems caused by my funds being low November 14, 2016 - I have been a customer at BB & T bank for a few years now, but In recent weeks, my account has been riddled with frivolous overdraft fees..The most recent overdraft fee was charged to my bank account simply for getting a refund from a company that charged me too much for a bill payment which was their error and thats why they refunded the amount they charged me that was over what my payment was suppose to be ... But whats worse than that is that another recent overdraft fee was initiated while this account had a positive balance and had been in the positive since a deposit on -/-/2016 to... |
BB&T Financial Bank account or service problems caused by my funds being low November 10, 2016 - I recently re-opened a checking account with BB & T to go with the savings account I had with the bank. When I opened the account, I linked my savings account to the checking account for overdraft protection. I deposited the funds and used my debit card as normal. A few weeks ago I need to make a purchase with limited funds in the checking account. Mobile banking and online banking would not allow me to transfer funds from savings to checking to cover the transaction. A few days later, after all of my pending transactions posted, BB & T charged me several overdraft fees though I had overdraf... |
BB&T Financial Bank account or service account opening, closing, or management November 7, 2016 - BB & T charged the bank account for my - for a " service charges prior period ''. When I called to inquire they said a manager would need to call me back. I called back a couple hours later and was then put on hold until the manager could talk with me. A manager is the only person that could reverse the charge. They had no good explanation other than the account was put into the wrong account type when they converted from - to BB & T and they were going to charge the - a fee for being in a business account. When I told them this smelled like -, they very quickly indicated that ... |
BB&T Financial Bank account or service account opening, closing, or management November 3, 2016 - On - - my sister - and I went into BB & T bank to close acct # - and establish account # - post haste because I no longer wanted - - - to have access to my bank accounts or have any authorization to act on my behalf to financial manipulation and improprieties done against my account. She was placed there when I became ill and was hospitalized and abused power and responsibility and her refusal to even return my property and even debit card to my account warranted establishing a new account. We met with - - and established the new account and informed her of import... |
BB&T Financial Bank account or service problems caused by my funds being low November 3, 2016 - In reference to case number -, you have closed the case although BBT gives me the run around and does not answer to charging $36.00 per item when I opted out of the overdraft protection. In my view, you did a poor job. I did not report this to you so that you can compile statistics, I had hoped to get redress from the bank for abusive practices.... |
BB&T Financial Bank account or service account opening, closing, or management November 2, 2016 - I was trying to close my BB & T checking account but was unable to do so because there was no way to contact customer service. All phone numbers led to an automated system where I can not talk to someone to close my account.... |
BB&T Financial Bank account or service problems caused by my funds being low November 1, 2016 - On - -, 2016 Regional Acceptance Corp, a subsidiary of BB & T Bank took monies in the amount $390.00 from my personal checking account at - - - ILLEGALLY, WITHOUT MY CONSENT OR KNOWLEDGE OR AUTHORIZATION and has refused to return the monies upon demand. It cause my bank account to become negative with bank fees!... |
BB&T Financial Bank account or service problems caused by my funds being low October 28, 2016 - On -/-/- I made an order online at -, charged it to the debit card associated with my bb & t checking account. I realized I had done this and immediately and changed the payment method as it was supposed to go on another account for a family member. According to my check register, which i have to keep because bb & t 's online account info has always been misleading with their classification of pending, I had - The order was for -, and was marked as pendung unbeknownst to me. I noticed the pending discrepancy monday and contacted - who confirmed that they had changed the paymen... |
BB&T Financial Bank account or service making/receiving payments, sending money October 28, 2016 - BBT BANK IS REFUSING TO REFUND $36.00 OVERDRAFT FEE BACK INTO OUR ACCOUNT WHEN THE MONEY WAS THEIR. TRANSFER FROM SAVINGS TO CHECKING OF $200.00 WAS PUT ON PENDING WAS MADE ON -/-/16. MONEY WAS NOT RELEASED FROM SAVINGS TO CHECKING UNTIL -/-/16 WHICH THE BANK CHARGED ME AN OVERDRAFT OF $36.00. I CALLED THE BANK AND TOLD THEM ABOUT THE ERROR AND THEY FLATLY REFUSED TO MAKE CORRECTION.... |
BB&T Financial Bank account or service deposits and withdrawals October 25, 2016 - On -/-/16, I stopped at the BB & T Bank at -, I went to the ATM, inserted my card, entered my PIN, chose cash deposit, inserted $360.00 in cash and the machine took it and froze up displaying " transaction processing '' for the next five minutes. The machine would not give me a receipt, it would not let me cancel the transaction and took my cash. I called the - - number posted on the ATM and they told me to go into the branch and report that the ATM was broken. I reported what happened to - - and - - in the branch. - went outside and verified the machine was stu... |
BB&T Financial Bank account or service using a debit or atm card October 25, 2016 - Someone stole our debit card number and more than $7000.00. out of our BB & T bank account. My husband had the card in his possession, but when he used it, it must 've been copied or however criminals do it. I made a claim with the fraud department at BB & T bank and also a police report at the - - - -. I was then in a letter denied by BB & T for the return of our money. All of BB & T workers at the -, Florida branch do not know policy and give you a complete runaround.... |
BB&T Financial Bank account or service account opening, closing, or management October 20, 2016 - For -/-/- to -/-/- period BBT Activities : There was service charge for any account. My Argument : when I signed contract with - bank, my accounts were set up with no service charges. During this period, BBT abided the contract I had signed with - bank. At -/-/- My request : I made request to transfer all money from my " Business Money Rate Savings '' account to " Business Value 200 Checking '' account and close " Business Money Rate Savings '' account. BBT Activities : the clerk did n't do it and left the account open with $9.00 although he told me the a... |
BB&T Financial Bank account or service problems caused by my funds being low October 19, 2016 - I deposited Cash in the amount of $960.00. The following day I deposited a check in the amount of $550.00. When the ATM machine read the amount it said $650.00. There was not an option to change the amount. I know that the bank teller will retrieve the check and enter the right amount upon receipt. On Monday - - my brother deposited - cash into my account. Now the check is on hold and I a being charged a overdraft fee for several transactions.. I spoke a - - at the BBT Address : - - - - -, -, GA - Phone : ( - ) - She was extremely rude and told m... |
BB&T Financial Bank account or service deposits and withdrawals October 17, 2016 - I deposited to BB & T on -/-/2016 - $1000.00 checks ( balance transfer checks ) from my LL Bean Visa Card acct. The deposit receipts stated $1000.00 on each along with the date stamp. Later that day upon checking my acct online, there was only $100.00 each noted as " pending ''. On -/-/2016, I called the BB & T manager and was told the rest of the deposit would be available -/-/2016. Previously the same type of check for $800.00 was deposited -/-/- and when I inquired the teller told me that type of check would be available immediately. On -/-/2016 I made a transfer of ... |
BB&T Financial Bank account or service deposits and withdrawals October 16, 2016 - Because of Obamacare, we were required to sign up for insurance through - with -. While doing so, - somehow had - different files for my family - - with our correct name and SS # s ( which we verified with company as required ) and - with incorrect names with our correct SS # s ( which we did not verify ). We called to have the problem corrected, which our agent assured us the problem was fixed. However, after receiving multiple mailings from the companies to verify incorrect information, and continuing to call them and tell them we are not the - 's, our bank, BBT, allowed... |
BB&T Financial Bank account or service problems caused by my funds being low October 12, 2016 - I am opted out of overdraft protection at BB & T. I have been charged an overdraft fee on numerous occasions, even as i have been opted out of all overdraft protection for over 30 days. I would like to launch a formal complaint against BB & T charging me when i have not authorized overdraft fees.... |
BB&T Financial Bank account or service deposits and withdrawals October 10, 2016 - Bank levy appeared on my BUSINESS banking account for my exact posted balance plus $120.00 on -/-/2016. Then the following day, the bank levy adjusted to $44000.00 on -/-/2016. I spoke to BB and T representative - in person at - - branch on -/-/2016 about refunding returned and overdrawn fees with an understanding that my posted balance would be released to me on - -, 2016. She was successful in accomplishing this ; however, I am uncertain if my BUSINESS banking account balance can be cleared out with a - balance to satisfy a credit card debt from a -... |
BB&T Financial Bank account or service problems caused by my funds being low October 6, 2016 - on - -, 2013 consumer open BB & T Bank checking, thebb & t bank issue debit card AND have been injured and harm by BB & T Branch banking & trust illegal insufficent fees when in facts have the funds to recovered each and every check, deceive consumer alleged discovered her - account have been paid to -, TN for HOME MORTGAGE With -, without consent or authorized as result consumer have been harm injured and her check No # - for -, $350.00 Unpaid, including significant - unathorized were -, and Paid US postal in debit card, were mislead that did not go through, iduce... |
BB&T Financial Bank account or service account opening, closing, or management September 29, 2016 - I complained about BB and T putting an unauthorized hard copy on my credit report without my authorization. - is the complaint number. I never received a satisfactory response on this complaint. I asked for the inquiry to be removed from my credit as it caused my credit score to drop by - points. They told me they had the authority to run a credit report on me since there was " signage '' in the bank. I never saw any signs. I have had a checking account with them since 2008 and took a cashiers check to be put into a savings account to be linked to my checking account. I was not applying ... |
BB&T Financial Bank account or service problems caused by my funds being low September 28, 2016 - I had been checking balances for - of my checking accounts with BB & T and was charged - over draft fees when there was still money in my account. After speaking with customer support and a branch manager, they were unable to describe to me the nature of the over-draft fees and why the math for these fees did not add up to the amount that is now posted in my account.... |
BB&T Financial Bank account or service problems caused by my funds being low September 28, 2016 - I had a checking, savings and credit line account through BB & T for the last decade. Recently there were many errors and retaliatory actions that were done to my accounts. These subtle errors by the -, MD team coached by - - was brought to your attention. I originally several times have requested formal arbitration information relating to this. My credit continues to be hurt and no resolve after months. I was told at some point there are repayment arrangements possibly I can enter into as to not hurt my credit further while a resolve/research is done. This being said, I want BB & T t... |
BB&T Financial Bank account or service deposits and withdrawals September 26, 2016 - BB & T 's fraud company called me in - regarding a series of attempts by a vendor to submit charges against my checking account. The dollar amounts were random. Once contacted by the fraud dept. I informed them that the charges were not authorized and I closed the debit card to prevent further access. A complaint was filed with the fraud investigation dept. within 24 hours. Later in -, I 'm sitting in my branch handling business and was told that my checking account was overdrawn by $600.00, I was shocked because, as a banker myself, I manage money well. I called the corporate office... |
BB&T Financial Bank account or service deposits and withdrawals September 26, 2016 - I bought a - program and linked it to my bank account. I did not download from the acct. Beginning in -/-/2015 I began getting OLB service fee charges of $7.00 per month. When I called -/-/-, BB & T said it was a - issue and - was charging the fee. Later I learned it was BB & T. To make a long story short I have had service fee charges nearly every month since -/-/2015. I have had to call each month and get a refund. In -/-/-, I was told to change my username and password. I did and I have had charges -/-/-, -/-/- and -/-/-. So I still have to take the t... |
BB&T Financial Bank account or service problems caused by my funds being low September 24, 2016 - On -/-/2016, -/-/2016 BB & T bank charge me overdraft fees of $36.00 each that amounts to $72.00. When I log in and open the account online and review the overdraft fee transaction in my account details it says " Your account had insufficient funds to pay - item ( s ). BB & T returned the following item ( s ). Total Item Amount : $.00 TOTAL RETURNED ITEM FEE ( $ -/ITEM ) : $36.00 " The message above in parentheses is ambiguous. This message is not complete. This message shows no useful information other than the amount that I am being charged. This message does n't tell me ... |