Checking account Account opening, closing, or management
BB&T Financial Bank account or service department,
Checking account Account opening, closing, or management North Carolina
I - - - had an account with BB & T BANK Routing # - & Account # -, in - NC -. BB & T 's Bank Manager told me that his Representative will CLOSE my wife & my Account as of - -. -, she did ( letter enclosed ). I ( - - went to BB & T to make sure this was recorded in their files, it was not.I spoke to a - - - at BB & T she stated that, quote '' that manager was n't suppose to CLOSE this Account & he was n't suppose to wave any fees, you 're have to pay all fees & your Balances '' unquote.Well, here 's our " Account Closeout Receipt enclosed! '' Our name is in the -, because of this! Sign, - - - $ - - - - -/-/-
BB&T Financial customer in North Carolina
Feb 17, 2017
* Source: CFPB Complaint Database
BB&T Financial response to complaint:
Closed with explanation
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