BB&T Financial Complaint

BB&T Financial Bank account or service department,

Checking account Account opening, closing, or management Texas

For -/-/- to -/-/- period BBT Activities : There was service charge for any account. My Argument : when I signed contract with - bank, my accounts were set up with no service charges. During this period, BBT abided the contract I had signed with - bank. At -/-/- My request : I made request to transfer all money from my " Business Money Rate Savings '' account to " Business Value 200 Checking '' account and close " Business Money Rate Savings '' account. BBT Activities : the clerk did n't do it and left the account open with $9.00 although he told me the account was closed.

From -/-/- to -/-/- period BBT Activities : There was a " Cash Management Online '' service charge $35.00 from my " Business Value 200 Checking '' account. My Argument : I never set up " Cash Management Online '' service with BBT and even do n't know that I have this service with BBT. BBT never tells me either by phone or letter anything about this service. On -/-/- My request : I noticed that my " Business Money Rate Savings '' account had not been closed as I requested at -/-/-, I asked clerk to close my account. BBT Activities : Again, the clerk said my account was closed, but actually left open with $9.00. My Argument : I really do n't know this is BBT system issue or clerk issue? From -/-/- to -/-/- period BBT Activities : 1. There were " Cash Management Online '' service charges $35.00 from my " Business Value 200 Checking '' account each month. 2. There were " Cash Management Online Business Banking '' service charges $35.00 from my " Business Money Rate Savings '' account which had $9.00 each month. 3. There were " Cash Management Online CD Account Maintain '' service charges $40.00 from my " Business Money Rate Savings '' account which had $9.00 each month. My Argument : in these three months period, BBT added two other charges to my " Business Money Rate Savings '' account : " Cash Management Online Business Banking '' and " Cash Management Online CD Account Maintain '' which I never get noticed. And BBT charged me " Cash Management Online CD Account Maintain '' even I do n't have any CD account! From -/-/- to -/-/- period BBT Activities : 1. There were " Cash Management On '' service charges $35.00 from my " Business Value 200 Checking '' account each month. 2. There were " Cash Management Online CD Account Maintain '' service charges $40.00 from my " Business Value 200 Checking '' account each month. 3. There were " Cash Management Online Business Banking '' service charges $35.00 from my " Business Money Rate Savings '' account which had $9.00 each month. 4. There were " Cash Management Online CD Account Maintain '' service charges $40.00 from my " Business Money Rate Savings '' account which had $9.00 each month. My Argument : in these three months period, BBT added one more charge to my " Business Value 200 Checking '' account : " Cash Management Online CD Account Maintain '' which I never get noticed and even I do n't have any CD account! The Keys : a. I never get notice that I have BBT " Cash Management Online '' service associated with my accounts. b. I never get notice that BBT " Cash Management Online '' service has fee associated with it. - BBT charged me total $1100.00 for nothing! d. After numerous arguments with - -, and his manager - -, they agreed to refund me $840.00 but still held my $310.00 for no reason.