BB&T Financial Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

BB&T Financial Bank account or service department,

Checking account Problems caused by my funds being low Virginia

I had been checking balances for - of my checking accounts with BB & T and was charged - over draft fees when there was still money in my account. After speaking with customer support and a branch manager, they were unable to describe to me the nature of the over-draft fees and why the math for these fees did not add up to the amount that is now posted in my account.

BB&T Financial customer in Virginia
Sep 28, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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