BB&T Financial Bank Account Or Service Complaint

Checking account Account opening, closing, or management

BB&T Financial Bank account or service department,

Checking account Account opening, closing, or management Pennsylvania

On -/-/2017 I went to the BB & T Bank to close my checking account. I advise the teller this is what I wanted to do and withdrew the $350.00, I thought remaining in the account. He advised me the account was now closed. I thereafter received notices of NSF as BB & T paid a bill on this closed account. I had made steps to have this billed paid at my new customer friendly bank, that values small business relationships with seniors, - and veterans. I then went to the BB & T bank in -, PA on -/-/2017 and was informed the account was $220.00 over drawn. They gave me back $76.00 of $130.00 in nsf fees. I feel I should get the other $56.00.

BB&T Financial customer in Pennsylvania
Mar 20, 2017

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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