BB&T Financial Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

BB&T Financial Bank account or service department,

Checking account Problems caused by my funds being low New Jersey

A vendor erroneously accessed my bank business account, which caused my account to overdraft. Bank charged me with an initial overdraft fee of $36.00 and subsequently charged an $8.00 overdraft fee every day, which continues to this date. Called bank and was advised that once funds were returned they would address issue. Went in person to bank and was told I would still be liable for overdraft fees - How could this be so I did n't cause it to overdraft My - questions are how could I be liable for any over draft fee if someone overdrafts my account, admits they should n't have and rerurns funds that caused the overdraft, and secondly - can a bank charge an overdraft fee EVERY SINGLE DAY your account is overdrawn??? that is preposterous

BB&T Financial customer in New Jersey
Jan 26, 2017

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Consumer disputes how BB&T Financial handled their complaint

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