BB&T Financial Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

BB&T Financial Bank account or service department,

Checking account Problems caused by my funds being low Kentucky

BB & T bank rearranged my transactions to maximize the amount in overdraft fees I would accrue ... Taking transactions that occured literally DAYS BEFORE the transaction that actually caused my overdraft ... I agree to one overdraft plus the amount that actually overdrafted my account ... .NOT the five overdrafts they are lying about and saying I owe them ... .This is predatory behavior and needs to stop

BB&T Financial customer in Kentucky
Apr 08, 2017

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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How BB&T Financial handles Problems caused by my funds being low complaints

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints3/20125/20127/20129/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialProblems caused by my funds being low86.5%9.5%1.0%3.0%Closed with explanationClosed with monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low0.1%2.9%3.1%3.4%2.6%41.1%46.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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