BB&T Financial Bank Account Or Service Complaint

Checking account Deposits and withdrawals

BB&T Financial Bank account or service department,

Checking account Deposits and withdrawals Pennsylvania

I use - for my financies. I track when I know my deposits will arrive and schedule bills according. If I know I will have funds on the - I will schedule a bill/draft for the - or -. BB & T is drawing the funds - to 5 days prior to the actual with draft/payment. This causes an overdraft because the depost will not arrive until the -. This seems unfair to charge me an overdraft when an overdraft would not have happen if they did not cause it. If they are going to allow overdrafts then whats the point of pulling the funds early? I feel this should be illegal to charge me an overdraft when one technically did not occur.

BB&T Financial customer in Pennsylvania
Dec 28, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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