BB&T Financial Bank Account Or Service Complaint

Checking account Deposits and withdrawals

BB&T Financial Bank account or service department,

Checking account Deposits and withdrawals Pennsylvania

I deposited to BB & T on -/-/2016 - $1000.00 checks ( balance transfer checks ) from my LL Bean Visa Card acct. The deposit receipts stated $1000.00 on each along with the date stamp. Later that day upon checking my acct online, there was only $100.00 each noted as " pending ''. On -/-/2016, I called the BB & T manager and was told the rest of the deposit would be available -/-/2016. Previously the same type of check for $800.00 was deposited -/-/- and when I inquired the teller told me that type of check would be available immediately. On -/-/2016 I made a transfer of funds from my money market acct to my checking acct to avoid overdraft fees and that was also tagged as pending. Please note that my accts are well funded and stable. On -/-/2016, I also made a $500.00 deposit at - - and their receipt showed exactly how much ( $400.00 ) was available that day and how much ( $100.00 ) would be available on -/-/2016.

BB&T Financial customer in Pennsylvania
Oct 17, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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