MOHELA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

MOHELA Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Arkansas

I happen to be monitoring my credit report and realized that Mohela has falsely reported a derogatory report to all the credit bureaus - for - loans - - and - I dispute this information and moreover, wish to file an official suit against them for damages to my credit report and for ruining my credit. I have been on a forbearance plan due to not being employed for over a year ( - actually ) trying to seek a job and unable to get - due to the issue I can not retrieve my degree from the university I attended because I can not retrieve my degree - which for the jobs I have applied require you to submit proof of your degree. Other positions I have tried to apply for, I am either over qualified or overlooked for the position. I have worked some temp jobs that barely pay any bills and presently I am caring for - of my grandchildren and on assistance to help meet their needs. I can not get an official transcript as well, therefore certain job opportunities that I have had I was not able to get the job offer. I have kept


this time I could not repay twice. I have communicated this information to them on several occasions via the phone and via the Internet. I have no outstanding late fees due, yet Mohela has reported derogatory reports to the credit bureaus ( all - ) and has cause a decrease in my credit score - - points whereby the loans are showing not paid on time and derogatory. They also have falsely reported this in addition, thereby violating the Fair Credit Act and I have " not '' been notified of any such missed payments. Moreover, the credit bureaus have added this false information to my credit report and therefore in violations as well. Again, I have been on a forbearance and financial hardship with this company every since they took over this account. Mohela is not the original creditor and they are participating in felonious credit reporting. I just received a letter from Mohela advising that I have an install payment type. Amount past due is zero. Outstanding late fees to date is zero. Current due is $130.00 and per the letter the due amount $130.00 and is not due until -/-/2016 with a billed date of -/-/2016. How does - have the negative report on your credit for a bill that is not yet due and has no such outstanding fees? In addition, they have a status of repay and I am not - nor did I commit to any repayment plan at this time, or prior due to my financial hardship status. I have letters stating that I was on this plan with them ( forbearance and hardship ) and they have reported this information without my knowledge. This servicer may as well be doing this to a lot of people and they are not aware of it. The account number in question is # - - -. This information on my credit report is " not accurate '' therefore I have the right to dispute it and accordingly I wish for this information to be removed immediately. If it is not, I will retain a lawyer to sue Mohela. The FCRA requires credit reporting agencies to " maintain reasonable procedures that ensure maximum possible accuracy, '' and Mohela nor the credit reporting agencies have followed these procedures.

MOHELA customer in Arkansas
Oct 20, 2016

* Source: CFPB Complaint Database

MOHELA response to complaint:
Closed with explanation

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