Experian Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Experian Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Minnesota

Over a year and a half ago we started the process of buying a home. Our mortgage guy sent us to a credit repair co. They got the collection account from - - - - - taken off my credit, because it was unverifiable. Now it is back on my credit. I have credit reports showing the trade line on and then off and now today it is currently on my report. When I called to verify the account with - & - they sent me a heavily redacted letter verifying absolutely nothing. I would like this unverifiable account taken off my credit and removed permanently. This should not be a loan I have to pay for if there is no verification that it is my debt. Attached are the credit reports and the letter of verification that was sent to me.

Experian customer in Minnesota
Jul 31, 2016

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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