Citibank Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer received bad information about my loan

Citibank Student loan department,

Non-federal student loan Dealing with my lender or servicer Received bad information about my loan Washington

Please be aware that I have submitted a similar complaint twice, but both times Citibank has found ways to avoid responding. As I was unable to reach a resolution, I am supplying more information in this complaint. Prior to - I knowingly and voluntarily co-signed on - of my sister 's private student loans taken through CitiBank for her master 's program. Subsequently, beginning in - - and continuing through - without my consent or authorization - - - - more private student loans were issued to my sister using my electronic endorsement. - - purchased the loans at some point after the loans were issued. In - -, I sent dispute letters to - requesting verification of the debt. In - - - responded and insists that because my social security number, date of birth and address were provided on the request to open the - additional accounts, they are valid and I am financially responsible. I sent a second series of letters to - in - - challenging the validity of the endorsement and requesting information to demonstrate that the applications for each of the


from - informing me that the loans were delinquent. I have sent - sets of disputes to the - major credit bureaus for each of the - loans based on the fact that I did not sign or authorize my signature to be used on these loans. Each of the agencies has responded and claim that their investigation shows that I am responsible for each of the loans and they will continue to report the delinquency for each loan. When all is said and done, while I did agree to co-sign on - loans for my sister prior to -, I did not authorize my endorsement for the private student loans taken in - and -. Also please let it be known that there is NO pending litigation on this dispute.

Citibank customer in Washington
Aug 28, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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