LexisNexis Complaints

LexisNexis consumers have reported over 186 official complaints. Out of the 186 consumer complaints against LexisNexis, 24% were disputed by the consumer (i.e. the consumer was not happy with how LexisNexis responded to their complaint) and 99% were processed in a timely manner. 0% of consumer complaints against LexisNexis resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.

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New LexisNexis Consumer Complaints


LexisNexis Credit reporting unable to get credit report/credit score problem getting report or credit score

December 2, 2016 - unable to obtain cr rpt...

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LexisNexis Credit reporting credit monitoring or identity protection billing dispute

November 22, 2016 - When attempting to get cable service with -, which I had had before in my previous state, they charged me a $100.00 deposit saying my credit was n't that good which is a lie. My - is over -. But the agency they use, Lexus Nexus, had a report showing - and had information missing, which I attempted to call them and have them rectify to no avail. I spent several hours on the phone with them over several days trying to straighten this out only to get the run around. They would never send me a credit report for me to correct their mistakes. I also disputed this with my credit card co...

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LexisNexis Credit reporting incorrect information on credit report public record

November 13, 2016 - I have some concerns about records Lexis Nexis is furnishing to the credit bureaus. I do n't think the information is accurate. I have contacted the court and they did not furnish this information to -. This accounts are not mine and - sent me a letter attached as to the furnisher of the information. This is third hand information and hearsay. They did not verify this account as the address attached to this filing is not even mine. There are additional inconsistencies that I have advised - of in my consumer legal action. I disputed the accuracy with - and the results of their in...

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LexisNexis Credit reporting improper use of my credit report report improperly shared by crc

November 6, 2016 - I have sent LexisNexis every piece of information ( - pages ) since 2013 to block and freeze my REPORTS! I was recently married as a result of the - Courts historic ruling in - - - and my last name changed. As a result they use that as a separate person despite sharing everything else! This is egregious as a victim of identity theft to have them do this type of bait and switch. Is it only against - and - individuals? Some animus toward us? Its the same social security number and address and there for the information should not be accessible to anyone! I repeat i have more ...

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LexisNexis Money transfers money was not available when promised

July 27, 2016 - - - - -, - - - Ny - -- - e-mail To : - - - - - Ny - Attn : Branch Manager - - - Application has Account Routing #. She is charging For : Lost Credit Cards. I called - to correct problem. I have statement she, s going to correct the problem.. Issue is - - - Account only - Order e-checks. They say, s pay For : Credit Cards out of the e-checks. I sent the money with permission by me as Customer at - fees. $25.00. She should have in mail. - - excepted the tracking Form. For : - -. She say, s she did not...

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LexisNexis Credit reporting incorrect information on credit report account terms

May 6, 2016 - This credit reporting agency attempts to circumvent the entire system of the CFPB. Basically, this agency types up a standard template response in an attempt to quickly close consumer generated complaints. In fact, under original complaint filed with the CFPB ( - ) filed on - -, 2016, this agency stated that they would make the appropriate corrections within the 30 day Fair Credit Reporting Act. Well, it is now almost 60 days, and this disorganized, unethical company has not provided any updates, no communication, nor have they followed the Fair Credit Reporting Act. It is no wonder t...

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LexisNexis Credit reporting incorrect information on credit report account status

May 2, 2016 - Lexis Nexis, on or about - - -, reported inaccurate information on a consumer report they provided to the Office of Personnel Management. Report prepared was a consumer report under 15 USC 1681a ( 603d ) because it was a written communication, prepared in the ordinary course of business, containing information bearing on my credit capacity, character, or general reputation, known to Lexis to be used for employment or determination of credit worthiness. Lexis reported that I was late on my mortgage in -/-/- and -/-/- ( Account reported as -. That is inaccurate information...

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LexisNexis Credit reporting unable to get credit report/credit score problem getting my free annual report

April 27, 2016 - I ordered a free clue report online to see what was going with my insurance score and credit report this website on Lexis Nexis indicated they follow all governmental policy and procedures so I ordered it from them. The website asked for all of my personal information along with social security information which I provided for my free report I entered everything in and the site redirected me to my account page to access my report but there was nothing there? I emailed support and the responded with the exact same steps I performed the first time and said my case was resolved?? I : E see quotat...

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LexisNexis Credit reporting unable to get credit report/credit score problem getting report or credit score

April 25, 2016 - I have repeatedly tried to obtain a copy of my - report. Each attempt has resulted in some type of error online, or " unforeseen error '' in the voice response system, which is itself very difficult to use and sounds as if its - years outdated. I have made at least a dozen attempts total. It seems as if the system is deliberately difficult to use and is almost always non-functional in an attempt to deter consumers from obtaining what is rightfully theirs to access per FACT act and FCRA. All other CRA 's have simple to use online interfaces allowing the consumer to access their reports im...

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LexisNexis Credit reporting credit reporting company's investigation no notice of investigation status/result

April 11, 2016 - I filed a complaint against Lexis Nexis for inaccurate information contain in their consumer files. Lexis Nexis has several different division and consumer files which I disputed inaccurate information with the following consumer files : -, -, -, - and -. To date only one report has been confirmed corrected. Lexis Nexis is refusing to correct or remove inaccurate information specifically the - - - - - and reselling, data sharing and marketing inaccurate information contained within their consumer database/reports. I have disputed the information as inaccurate, id...

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LexisNexis Credit reporting credit reporting company's investigation problem with statement of dispute

March 1, 2016 - LE-ISNE-IS is reporting incorrect information on - report. They are reporting my social security number, date of birth, driver license number associated to my wife 's claim for an accident, this is causing me to have higher auto rates for the claim my wife made on -/-/2015. They will not correct the information. ...

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LexisNexis Credit reporting incorrect information on credit report account terms

January 27, 2016 - Incorrect info regarding collection agencies and auto driving. ...

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LexisNexis Credit reporting incorrect information on credit report public record

January 26, 2016 - LexisNexis - reported to - - - incorrect Indiana - information. Called LexisNexis - and asked how to get a certified - record to them so they could delete the incorrect report they were sending out. I was told I can not provide a certified - record and - and the Indiana - is responsible for correcting the incorrect third party information. The refusal to allow me to provide the certified dmv record is affecting my auto insurance renewal and the incorrect information resulted in a refusal to renew auto insurance effective -/-/16. I spoke with - ID # - o...

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LexisNexis Credit reporting incorrect information on credit report public record

January 19, 2016 - I had applied for a loan with Cash Time Title Loans on - -, 2016 and this report came from a third party source and I have been identified as a victim of identity theft with a FTC Report and No. and also a Police Report. My credit report is suppose to be on a 7 year credit freeze however, - - went through a third party. This Credit Reporting Agency named LexisNexis Risk Solution Bureau LLC has listed me as : - - Lien/Judgment record found, - of sub-prime credit services solicited and - - Multiple SSNs reported with applicant. When I tried calling this number in - GA ...

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LexisNexis Credit reporting credit monitoring or identity protection problem with fraud alerts

January 11, 2016 - I had requested a copy of my Lexis Nexis report as I was informed by my former employer of a security breach. I proceeded to opt out of Lexis Nexis databases as a precautionary measure recommended by my former employer. They also requested I freeze all my credit reports. I have been successfully freezing my credit report at -. However, Lexis Nexis would n't freeze my file saying it is n't reqiuired in the state of Georgia. Lexis Nexis is a credit reporting agency as outlined by state of Georgia laws and the CFPB. In the report they sent to me included - pages that clearly states Georgia ...

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LexisNexis Credit reporting incorrect information on credit report information is not mine

November 29, 2015 - I repaired my credit in 2008 as it had incorrect information - wrong names, social security number, employment history, etc. Now, - plus years later I have completed a loan application but can not complete the signing of the application because I can not answer the security questions. The loan firm is ( - ) who uses ( - ) who in turn uses the LexisNexis database. Apparently the credit agencies did not update LexisNexis with the proper information so I can not get the final approval for my loan. I now have a hard search on my credit for nothing due to the misinformation in the LexisNex...

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LexisNexis Credit reporting credit reporting company's investigation inadequate help over the phone

November 18, 2015 - LexisNexis - - reported a - score of - out of - for the following three reasons:1. Identity elements not fully verified on all available sources2. Insufficient Age3. Input phone is invalid, non-residential, or disconnectedAccording to their own website an " Applicant [ loses ] points because age was - years. '' How can this be if I am - years old? LexisNexis ' lack of care in reporting accurate information has adversely impacted my ability to obtain utilities through - - without having to pay a substantially high deposit. For the past 8 years I have been able to obta...

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LexisNexis Credit reporting unable to get credit report/credit score problem getting my free annual report

November 4, 2015 - LexisNexis failed to mail my - report which is part of their full file disclosure that I requested back in -. I have called them about it and they told me they would mail me a copy, but nothing has come. ...

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LexisNexis Credit reporting incorrect information on credit report information is not mine

November 3, 2015 - I am filing a complaint on Lexis Nexis because I have requested my risk file from them by mail on several occasions to see what is being reported about me because I continue to be denied for credit based on their information. They have not responded to my request at all. ...

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LexisNexis Credit reporting incorrect information on credit report information is not mine

October 31, 2015 - - Insurance canceled my policy because Lexus Nexis Risk Solutions, - . -, - - Report reported to them that I was in a At fault accident and received a citation on -. I was not issued an citation for any accident period. My official - and - records do not even state this information. Lexis Nexus and or The - Report are not government agencies but some how have mustard up the authority to have ones insurance canceled do to false information. I contacted - who admits themselves that both my - and - record is clean and show no violations. However, since Lexis Ne...

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LexisNexis Credit reporting improper use of my credit report report improperly shared by crc

October 30, 2015 - Yes I apply for a security freeze to be place on my credit file to LexusNexis, and it was place successful with no problem. So my husband was told to place a security freeze on his reports as well. Ok I receive my pin and all. I receive a call on today, that Lexusnexis remive my security freeze wuthout premission. I was told it was issue in error. I been a victim of someone keep applying for credit in my name. Also I have a relative with the same name and her credit is also been added to my file. ...

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LexisNexis Credit reporting improper use of my credit report report improperly shared by crc

October 16, 2015 - In - I moved back to - after living in - for 2 years.Because I had a company vehicle, I did n't need car insurance, so when I returned in state I again needed insurance so I got - of -.they told me because I had no insurance for the last few years I would need a rider on my policy.I was given no choice in the matter and - chose a person in my household, they told me this was temporary until I established a history with them.every few months I would ask - when could my insurance go down and the rider be removed, but all I got were blank stares and the same response that the...

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LexisNexis Credit reporting incorrect information on credit report public record

September 29, 2015 - Case number : -BackStatusCompany responded- -, - said : Explanation of closure- -, - ( - ) has reviewed the complaint filed by - - -. Please be informed that the lien information he is referring to is not information contained on - files, but rather public record data shared with - by Lexis-Nexis Risk Solutions Bureau, LLC during an inquiry transaction made on - -, 2015. - ' member financial institutions - subscribe to an inquiry service which includes a call out to Lexis-Nexis Risk Solutions Bureau, LLC. The information returned as a result o...

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LexisNexis Credit reporting incorrect information on credit report reinserted previously deleted info

September 28, 2015 - My husband and I have auto insurance coverage with - for over a year. Today I received a notification from - stating my husband can no longer be under the insurance because of a recent information received by LexisNexis Consumer Center. The information received was - happened -/-/- and removed by judge in court on -. ...

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LexisNexis Credit reporting incorrect information on credit report information is not mine

September 27, 2015 - On -/-/2015 I sent Lexis Nexis disputes department an email which contained and FTC Affidavit, Police Report and a letter disputing over - addresses that they had in their file for me. Email addresses that they have for me and reported bankruptcy information that they had reported on their consumer file and that they have also reported to other CRA 's that has drastically hurt me financially. I am the victim of identity theft and I asked Lexis Nexis to please freeze all the reports company wide so that no one can access them because the information is very inaccurate. They have done s...

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LexisNexis Credit reporting unable to get credit report/credit score problem getting my free annual report

September 14, 2015 - I am unable to receive my LexisNexis C.L.U.E . Auto report. I thoroughly filled out the company 's request form, leaving nothing blank. In addition, I supplied a copy of my social security card ( Category A identification requirement ) and my auto insurance declaration page ( Category B address verification for mailing address ). I live between the United States and - with my mailing address ( not physical address ) at a border town, but my submitted insurance declaration page reflects this mailing address. I 've met the LexisNexis requirements and yet their generic letter states I did not ...

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LexisNexis Credit reporting incorrect information on credit report public record

September 6, 2015 - Please see attached document dated Sunday, - -, 2015 ...

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LexisNexis Credit reporting credit reporting company's investigation inadequate help over the phone

July 9, 2015 - I recently divorced and was rescored for my insurance rating and due to information provided to them by a company called LexisNexis that interprets my credit information for the insurance company my rates were raised. Their report to the insurance agency said that I have Accounts with Delinquency, Length of Time Accounts Established, Number of Revolving Accounts and that the length of Time Since Accounts Not paid as Agreed. My response to LexisNexis was1 ) I have had only - 30 day late in the last - years. 2 ) I 've had credit for - years and the youngest '' active or cancelled accou...

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LexisNexis Credit reporting credit reporting company's investigation inadequate help over the phone

July 1, 2015 - Original CFPB complaint - was filed against LexisNexis for refusing to freeze my consumer report. I am a victim of ID theft. I received correspondence from LexisNexis in the mail my file was frozen. It however appears LexisNexis used a variation of my last name an ID theft used to apply for credit cards in my name. How do I know this file frozen file is in fact my file? ...

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LexisNexis Credit reporting unable to get credit report/credit score problem getting report or credit score

July 1, 2015 - - is my insurance company, who uses credit ratings to calculate annual fees. I requested a copy of the report they used in preparing my renewal. They sent me to a company called 'LexisNexis '. LexisNexis sent me a copy of my driving record - but not the credit report ( though I asked for the credit report ). The paperwork they sent me is very sketchy and does not tell me how to get the credit report. ...

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LexisNexis Credit reporting unable to get credit report/credit score problem getting report or credit score

June 22, 2015 - - Reports shows - Inquiry Type yes '' that was my request and responsibility seeking telecommunications services ; therefore, Lexis Nexis -. - - -, GA - tel : - has made decisions on or about my credit report/ score. Also including payment for CREDIT SCORE '' saying at least - or 0 % which I pay for, I can not build credit score is impossible because of not have a Grade Range or having a fair chance.. ...

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LexisNexis Credit reporting improper use of my credit report report improperly shared by crc

June 16, 2015 - I have been the victim of identity theft on - occasions in the past year. - have been cell phone fraud and the latest has was credit card fraud. I have frozen my reports with the - major credit bureaus and seek to freeze my LexisNexis report because they furnish cell phones companies with information about me. LexisNexis has denied my request to freeze my report. Please assist me in freezing my LexisNexis consumer report. ...

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LexisNexis Credit reporting unable to get credit report/credit score problem getting my free annual report

June 15, 2015 - On - -, 2015 I requested that Lexis-Nexis provide me with free annual reports of all facets of its consumer reporting group. Lexis-Nexis partially complied with the request. Lexis-Nexis failed to provide me with a free annual consumer report from their - division. I demand that Lexis-Nexis provide me with free annual report that is created by the - division. I have tried to talk with the - department, but their automated answering system keeps me on hold for - minutes and then hangs up on me. I have tried every communication method that Lexis-Nexis provides and each one of th...

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LexisNexis Credit reporting incorrect information on credit report information is not mine

June 12, 2015 - - Bank froze my accounts due to fraud concerns - they highlighted multiple names associated with my SSN based off a Lexis-Nexis Accurint report. I called Lexis-Nexis, which indicated that - - and - - have my SSN. I have recent versions of my - CRA reports but none indicate these names. Lexis-Nexis is pointing fingers at the CRAs, but the CRAs do n't seem to have any idea what Lexis-Nexis is talking about. ...

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LexisNexis Credit reporting incorrect information on credit report information is not mine

June 11, 2015 - I am having an issue with Lexis Nexis they are reporting a Public Record from - County. These were fraudulent taxes filed with my social security. They are relaying this information to - and i have disputed the public record with - and they continue to verify the information as accurate because of the information they are receiving from Lexis Nexis. I am attaching the police report that i filed showing this public record is fraudulent. I am requesting for lexis nexis to remove this fraudulent Public record from my name. ...

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LexisNexis Credit reporting incorrect information on credit report information is not mine

May 31, 2015 - Lexus-Nexus has incorrect personal data. My credit union told me to contact Lexus-Nexus directly. The only option is a telephone system with automated responses. I went through the menu and have waited for - weeks for a response. They have never mailed me or contacted me. Lexus-Nexus has no way to correct their incorrect data! ...

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LexisNexis Credit reporting unable to get credit report/credit score problem getting report or credit score

May 12, 2015 - LE-ISNE-IS FAIL TO FURNISH CREDIT PROFILE, AND IS REPORTING FALSE INFORMATION DAMAGING MY CHANCES OF EMPLOYMENT! ...

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LexisNexis Credit reporting credit monitoring or identity protection problem cancelling or closing account

May 8, 2015 - Lexis Nexis issues : The last week of -, 2015 ; I went online to opt-out '' of their - products. I followed the insturctions and uploaded the necessary documents. A - letter I received a letter from Lexis Nexis stating I need to upload my documents. I sent an email to them directly ( see attached ) with the document I uploaded. I received a response stating my request has been approved. I sent another email with additional request to FREEZE my - account and to inquire about my PIN number. I have yet to receive a response from Lexis Nexis via mail or EMail. ...

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LexisNexis Credit reporting unable to get credit report/credit score problem getting my free annual report

April 23, 2015 - I am a victim of the - - and - data breaches. I requested my free annual credit report from LexisNexis. I also requested that my file have a security freeze placed on it. LexisNexis told me that they are not a credit reporting agency and would not give me a copy of my file or place a freeze on it. ...

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LexisNexis Credit reporting incorrect information on credit report public record

April 2, 2015 - My irs payment was not remove from my public records, When I went to purchase my home it pulled up in public records. Please remove out of public records attach you will find the proof. they remove it off my credit report but not public records ...

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LexisNexis Credit reporting unable to get credit report/credit score problem getting my free annual report

March 25, 2015 - LexisNexis has again allowed my information to be made public, and attainable even though I AM BOTH A VICTIM OF MASSIVE FRAUD, BUT ALSO A - -. This information I have repeatedly asked them to Freeze, I have sent in information and they instead opt-out '' which isnt a Freeze. I have sent countless letters, and as such they instead send no COPY of my FULL FILE. This is against the law, as they must provide me a copy of my report and FREEZE MY FILE. ...

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LexisNexis Credit reporting incorrect information on credit report account status

March 24, 2015 - I received my auto insurance policy renewal, after reviewing it and saw it increased by $450.00 since the previous - month renewal I call communicated with the insurance company, - -. They said the reason for the increase was because of credit report. I told - - my credit had not changed except that I got a home mortgage and I had great credit history and score, otherwise I could have not gotten a large home loan. I could not review my credit history online. I have a very good job, have never not paid my insurance policy premium. If getting a mortgage loan has given me a bad c...

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