Experian Credit Reporting Complaint

Credit monitoring or identity protection billing dispute

Experian Credit reporting department,

Credit monitoring or identity protection Billing dispute Colorado

I went onto the Experian website and authorized a $1.00 payment for my annual credit report. I was unaware that I had agreed to sign up for account monitoring until I saw a monthly charge of $21.00 on my checking account. I did not authorize this charge and have since gone online and cancelled this account they tricked me into opening but they refuse to refund my $21.00. This is highly unethical especially considering they are a credit reporting company.

Experian customer in Colorado
Dec 22, 2016

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with monetary relief

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