Experian Credit Reporting Complaint

Experian Credit reporting department,

Credit monitoring or identity protection Billing dispute Illinois

I visited Experian 's website to obtain my credit report and I was charged $1.00 on my credit card. Subsequently I was charged $21.00 though I ordered nothing else. I called Experian and they said I ordered a broader service that included my - score. I did not consciously order this service, and I never was presented with a cart containing this order with a button to submit the order. I also had the exact same experience with - except I was charged $19.00. I have not been able to reach a live human at that company. I am an experienced internet shopper and I have never seen anything like this. Experian told me that I would have been charged $21.00 every month unless I canceled, so they canceled " my order '' but refused a refund. I assume that - has the same policy. I will try to contact them on Monday -/-/2017 when they are open.