Experian Credit Reporting Complaint

Credit monitoring or identity protection billing dispute

Experian Credit reporting department,

Credit monitoring or identity protection Billing dispute Illinois

I cancelled a service - 2016, I recently received my credit card statement for the month of - and realized that this company billed me TWICE in the amount of $59.00 for a service I CALLED AND VERBALLY CANCELLED TWO MONTHS PRIOR.. CALLED AND Spoke with a agent who confirmed that I have not used these services but told me that my money WILL NOT BE REFUNDED ...

Experian customer in Illinois
Jan 14, 2017

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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