Review and analysis of over 792 complaints against Wells Fargo
Wells Fargo consumers have reported over 792 official complaints related to Managing the loan or lease. Out of the 792 consumer complaints against Wells Fargo, 20% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 98% were processed in a timely manner. 15% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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Wells Fargo Consumer Loan managing the loan or lease February 1, 2016 - I bought furniture at - - - on a 0 % loan that they offered me. Approximately $1200.00 of furniture. I made timely payments. - must affiliate with Wells Fargo, because my statements come with Wells on it. My statement I just received has a " previous balance of $810.00 '' and charges me $360.00 of interest. Now my balance is $1100.00 at 27.99 % interest. I called Wells and spoke to a supervisor. The supervisor made a concession of a 25 % discount. I paid what she requested in entirety just now in order to get this 25 % discount via my bank routing number ( I paid her $1000... |
Wells Fargo Consumer Loan managing the loan or lease January 26, 2016 - I was a co-signer with a son in law. Wells Fargo.on a car. ... |
Wells Fargo Consumer Loan managing the loan or lease January 24, 2016 - I called and emailed Wells Fargo Several times asking them to send me via mail or email a statement I started this in - of 2015. Each time I called them I paid exactly what they asked me to pay and reiterated that I was NOT receiving a statement of the account. I went to use the card at - - in - OH and was told that the account was locked. I called Wells FArgo, paid off the baLANCE AND CANCELED THE CARD. i DID NOTHING WRONG IN THIS SCENARIO ... |
Wells Fargo Consumer Loan managing the loan or lease January 20, 2016 - I have been cheated by Wells Fargo! They were to set me up on an interest free payment plan, and I trusted them to do that. However, they set me up on a payment plan that took me way beyond the interest free date and even though I paid more than was required each month, I 'm now stuck paying almost $300.00 in interest, as well. Wells Fargo really sucks! I will avoid doing business with them in the future. ... |
Wells Fargo Consumer Loan managing the loan or lease January 14, 2016 - -/-/17 I ORDERED furniture from - - - ( - ) in - - UT. The furniture was to be paid for with an - - - DBA - Bank. I was required to pay for the 'Taxes ' up-front. This was done with my Well Fargo Credit Card in the amount of $100.00. Approximately a month later upon the estimated delivery date, I learned the furniture had not been ordered. In the interim I was first told the chairs were not available, then after research on my own this was not correct. A new sofa was to be ordered with the chairs. None of this happened. The 'floor model ' sofa was retained... |
Wells Fargo Consumer Loan managing the loan or lease January 12, 2016 - On -/-/-, I made an arrangement to make two payments for my vehicle, A - Toyota Tacoma. My account is up to date. On -/-/- the Wells Fargo Collection Department called me and said that my account was behind because I had supposedly missed a payment -/-/-. They made me pay the over due amount with interest as well. Meanwhile, I had asked two times if i could get the payment history on the loan I had recieved to pay for the truck. However, i did n't receive the payment history until 8 months later. As I went through the payment history I noticed that one of the payments that I ... |
Wells Fargo Consumer Loan managing the loan or lease January 11, 2016 - When buying furniture for our new house, we got a nice 60 month no-interest loan with Wells Fargo through the store. After setting up automatic payments, which for some reason took months to start, a representative told me that it was set to pay the full amount of the loan instead of the monthly balance so we cancelled it and I set up a new automatic payment for the monthly balance instead. The next month, after making manual payments the whole time, I called in to check if the automatic payments were in place. The representative told me they would start the following month. Because I had sp... |
Wells Fargo Consumer Loan managing the loan or lease January 8, 2016 - I received a late fee in - 2015, which was waived in - 2015. When I made my -/-/- payment, I paid the scheduled monthly payment, but did not include the late fee. Payment was made on time. Because I did not include the late fee, I incurred another late fee. When I made my - scheduled monthly payment, I did not include the late fees. Teh payment was made on time. Because I did not include the late fees for -/-/- and -/-/-, I incurred another late fee. Even though I made my schedule monthly payments on time, because I incurred a late charge once and did not pay it, I am s... |
Wells Fargo Consumer Loan managing the loan or lease December 30, 2015 - I had an auto loan with Wells Fargo- originated when I lived in NY and purchased a vehicle there. I lived in VA when I paid off the loan, and received a letter from Wells Fargo at my Virginia address stating they would send me the title at my VA address. That did not happen. This week I purchased a new car and need to transfer the title to the old car, the one I bought with Wells Fargo loan. VA DMV says Wells Fargo maintains an e-lien hold on it and Wells Fargo needs to remove it. Wells Fargo says this is an issue for NY. I have no way to get my title cleared at VA DMV ; both NY and VA insist ... |
Wells Fargo Consumer Loan managing the loan or lease December 22, 2015 - I will like to file a CFPB Complaint against Wells Fargo Dealer Service for inaccurate billing practices while deployed. On - -, I opened a car loan with WFDS. On - -, I deployed for 12 months. During this deployment, my loan was not deducted to 6 % as required under the SCRA ( Reduction of Interest to 6 % ) -. The bank was notified and completely aware of this deployment but failed to decrease the interest. Also, during this time my vehicle insurance was changed to liability due to it being stored on a military installation. The vehicle was insured and covered by law. During t... |
Wells Fargo Consumer Loan managing the loan or lease December 10, 2015 - Wells Fargo Auto has an account listed on my credit report with payment status of unknown. ... |
Wells Fargo Consumer Loan managing the loan or lease December 4, 2015 - I had agreed to pay Wells Fargo $150.00 a month until my account was paid in full. When the account got with in a few - I tried to call and pay it in full. I was not allowed because I did n't know the work number that they had on file since the account was several years old. The customer service people said it was fraud since I could n't give them that piece of information. I then waited for normal monthly payments to come out. It was down to $42.00 which I mailed a check in for but they debited my account $150.00. They overdraw my account and refused to give me the overdraft charged ... |
Wells Fargo Consumer Loan managing the loan or lease managing the loan or lease December 3, 2015 - My girlfriend paid off a personal loan at Wells Fargo I had. The next month I got a statement in the mail from them with reversed charges and reversed payments which then left a balance on the account that should have closed when she paid it off. That was in -. I just got another statement with a balance of $460.00. I tried to get it resolved when the account was paid off, but was told I just need to pay it or it will go on my credit report. ... |
Wells Fargo Consumer loan managing the loan or lease December 1, 2015 - Wells Fargo back dated letter regarding proof of insurance. Letter dated and sent - - ( not received till a week later thru regular mail ), stated to provide proof of insurance before - - or would be force placed and was in fact already force placed prior to any notification ( I had provided all info the day after car was purchased, never notified they needed something else ). Not only was this provided a month before to the dealer, there was no way to comply with their notification AFTER the due date. This was then provided. This has since been provided to them - times which th... |
Wells Fargo Consumer loan managing the loan or lease November 29, 2015 - I had an vehicle loan through Wells Fargo Dealer Services ( WFDS ) which I recently paid off ( -/-/- ). Upon closure of the account, WFDS added a line to my account that said Consumer Disputes After Resolution Closed Or Paid Account / - Balance '' to my Credit Report. This is inaccurate - at no point have a disputed anything related to this account, and it has negatively affected my credit score, over - points for TransUnion. I have sent a fax to the Wells Fargo Credit Dispute department asking for them to remove the line, and they have been wholly unresponsive after a month. I did... |
Wells Fargo Consumer loan managing the loan or lease November 23, 2015 - There were - payments made for -/-/-. A wells fargo rep said she did the paperwork to skip -/-/- 's payment. I just checked and they auto-withdrew from my account for -/-/- and I was counting on having that money. ... |
Wells Fargo Consumer loan managing the loan or lease November 23, 2015 - I have never had a late payment and Wells Fargo is showing multiple late payments. As well, they are not reflecting the correct balance of my loan. I have asked multiple times customer service to correct this information and they have done nothing. ... |
Wells Fargo Consumer loan managing the loan or lease November 12, 2015 - I took out a new vehicle loan -/-/- with Wells Fargo. From the very - month, I was told that I could make payments to my loan using my Wells Fargo account. Wells Fargo has established another company within itself called Wells Fargo Dealer Services, and they do not communicate with each other in regards to electronic payments. When payments are taken out of - Wells Fargo Checking Accounts, they take up to 2+ business days to arrive and be processed at Wells Fargo Dealer Services - They also do not communicate with - another in terms of when payments are submitted or if they ar... |
Wells Fargo Consumer loan managing the loan or lease November 10, 2015 - On -/-/- I bought $4100.00 of Furniture from -. The offered a 12 month interest free payment option from Wells Fargo. The order states No interest if paid in full within 12 months, interest will be charged to your account from the purchase date at rate of 27.99 %. The delivery of furniture was -/-/-. I made regular payments as required and paid the balance in -/-/-. - 's terms of the sale state all orders must be paid in 48 hours prior to delivery. That date is -/-/-. I am being charged $1200.00 of interest because Wells Fargo says the full payment was due -/-/-... |
Wells Fargo Consumer loan managing the loan or lease November 9, 2015 - Wells Fargo Dealer Services has continously overcharged for the auto loan on my 2006 - and kept me uninformed about details of my loan and its terms. 1 ) I just found out from a wells fargo dealer services representative that I was assessed/enrolled in comprehensive auto insurance through the Auto dealer - at the time of the purchase as part of the reuirement to qualify for the loan..At the time of the purchase I was not informed of this requirement. I was alo asked to get a second comprehensive insurance for the duration of the loan which I also purchased independently. In essence I was... |
Wells Fargo Consumer loan managing the loan or lease November 8, 2015 - It was brought to my attention that a Negative ( Not more than two payments past due ) '' was added to my report from Wells Fargo DLR SVC. Wells Fargo has not reported correct information on this auto loan account. First, I am only the co-signor on the account and my friend has not missed any payments in the past 30 days in any month. This past month she was in the hospital, but made an online pay well before the required date for this to be reported. Wells Fargo did not process her payment for over a week causing the payment to go late. This was either incompetence or intentionally done on t... |
Wells Fargo Consumer loan managing the loan or lease November 7, 2015 - Wells Fargo financial services is reporting a late payment history incorrectly. I mailed in my payments. They issued - account number to me initially then did not inform me until this past -. Also, they charged me for forced placed insurance when I had insurance on the car. I have made all attempts to correct however, theyou only partially corrected it. I also request that the - they changed me be credited to my paments, they refused and credited to my principle balance. ... |
Wells Fargo Consumer loan managing the loan or lease November 5, 2015 - I had an auto loan through Wells Fargo Dealer Services WFDS. '' A payoff check was received by WFDS on - -, 2015. On - -, 2015, a pre-scheduled $500.00 loan payment was taken from my account. This surpised me as I presumed that the payoff of my loan would cause automatic payments to stop. My wife called WFDS on - -, 2015 to inquire about the matter. She was told that a record confirming that the money was removed from my account ( a bank account statement ) must be submitted to show that WFDS actually received the money in order to return it. My wife could not get any furt... |
Wells Fargo Consumer loan managing the loan or lease October 28, 2015 - I contacted Wells Fargo today and they advised that I was 51 days delinquent. I was a little confused as to why. I spoke with - who first advised that he was a supervisor ( I later found out that he was a lead ) and he advised me that if a partial payment is made on the account, then it is not applied towards the account and that interest accrues daily on the full amount due. I have made larger payments towards my account for some time. I want to make sure that the company is calculating the interest correctly. If they are not, I would like for them to adjust my account accordingly. Also, t... |
Wells Fargo Consumer loan managing the loan or lease October 20, 2015 - My wife and I have asked numerous times to stop calling us at work. When the call 2-3 times a day, the do not leave the name of the rep only -. ... |
Wells Fargo Consumer loan managing the loan or lease October 20, 2015 - I financed a car thru Wells Fargo Dealer Services ( WFDS ) on - -, 2015. I got full coverage insurance on the car BEFORE LEAVING THE DEALERSHIP ON THE DAY OF THE LOAN. I provided proof of coverage THAT DAY WHILE STILL AT THE DEALERSHIP. I was STILL sent a letter from WFDS requesting proof of insurance. I submitted this proof FOR THE - TIME ( via the - website ) on - -, 2015. I have proof of the date and time of the submission. On - -, 2015, I received ANOTHER letter from WFDS requesting proof of insurance and including a NOTICE OF COLLATERAL PROTECTION INSURANCE. Today,... |
Wells Fargo Consumer loan managing the loan or lease October 16, 2015 - Dear Investigating officerFollowing up on my phone conversation with your agent, I am filling a complaint against Wells Fargo in regards to my car loan. The statement I receive from them does not include how my payment is being applied between the principal and the interest, and any fees if applicable. I have reached out to them to request a more detailed statement, and was advised that they can not send any different statement that the one I currently receive with the limited information. I believe that such operations are not only unethical but break the law, more precisely, the Act of 2009,... |
Wells Fargo Consumer loan managing the loan or lease October 14, 2015 - Wells Fargo never disclosed that the minimum payment that they charge on the account is based on the HIGHEST outstanding balance and once set stays the same until ALL balances are paid off. These balances were taken out on zero % with varying due dates to avoid interest if paid in full. Because of the high minimum payment, I am being forced to pay off the card BEFORE the zero is actually due. This is deceptive trade practices and is forcing both a higher minimum payment being reported to the credit agencies as well as depriving me of the 0 % benefit without any notice that this is their practi... |
Wells Fargo Consumer loan managing the loan or lease October 5, 2015 - Wells Fargo Dealer Services keeps placing insurance on my vehicle after I have provided proof of insurance. ... |
Wells Fargo Consumer loan managing the loan or lease October 2, 2015 - The founding details regarding the matter : I bought a Jeep in -/-/- through Wells Fargo ( loan number withheld ). The loan officer was a -, so the later care that Wells Fargo Dealer Services ( WFGS ) is disheartening. My payments are roughly $350.00 per month which I have set up on automated payments through my bank ( s ). I have and continue to have full coverage mind you. Additionally, I have my vehicle registered and inspected every year without problems. So here is the detail on matters surrounding the situation : In -/-/- we moved to a new city. During our move Wells Fargo... |
Wells Fargo Consumer loan managing the loan or lease September 23, 2015 - I bought a truck through - motors who financed my auto loan with Wells Fargo Dealer Services. On -/-/2015 I called Wells Fargo Dealer Services because I wanted to pay off my auto loan. My monthly statement said the principal balance was $40000.00 as of -/-/2015. I spoke to -, a representative of the company. She told me to pay the principal balance of $40000.00 and that would pay off the loan. She said there would not be any late payment '' penalty or additional charges. I made the payment the same day, -/-/2015, and my payment was posted to the account by the company two days... |
Wells Fargo Consumer loan managing the loan or lease September 22, 2015 - Making payments on time to Well Fargo. - completed a credit check and determined that our account should be closed, so Wells Fargo closed it. I am working to keep our credit as good as possible, although we are having trouble. I paid this bill one time each month and now get to pay a bill to a closed account. Very discouraging and hope to never have to deal with Wells Fargo in future once this is paid in full ... |
Wells Fargo Consumer loan managing the loan or lease September 16, 2015 - I opened a vechicle loan with Wells Fargo Auto -/-/-. On my - credit reports, Wells Fargo is reporting - entries for auto loan, - date with the correct date -/-/- and the other with the incorrect date -/-/- I never had or opened a auto loan with Wells Fargo Auto -/-/-. ... |
Wells Fargo Consumer loan managing the loan or lease September 15, 2015 - I had a Wells Fargo auto loan paid perfect for - years, got into an accident had gap coverage also insurance was to pay off the loan. I pulled my credit report and seen on this account it stated a collection account because there was a small balance left which should n't of been accurate. I went ahead and paid it because I care about my credit. How can this company report I had a collection when it fact every payment for 3 years was made until they received the insurance check. Please help ... |
Wells Fargo Consumer loan managing the loan or lease September 15, 2015 - I pay my bills online every month. I authorized a payment on my auto loan to WELLS FARGO DEALER SERVICES on -/-/2015 which was paid. WFDS attempted to take a second payment on -/-/2015 which was returned and a $28.00 overdraft fee was charged to my account. I did NOT authorize this payment. I spoke with WFDS and my Credit Union about this situation. On -/-/2015 WFDS put through the second unauthorized payment which overdrew my account again and I was assessed another $28.00 fee. [ My checking account is with a different bank. ] I 'm on - and get paid once a month. Now ... |
Wells Fargo Consumer loan managing the loan or lease September 15, 2015 - It seems the bank ( Wells Fargo ) has an error in their loan management system. I had made an error in setting up my automatic loan re-payment information and inadvertently missed a payment. This triggered a $20.00 late fee in my account. No problem with that. However, when looking at my statement, I noticed that the line item that added the $20.00 late fee also incurred a $.00 cent interest in the same monthly bill. I think that is wrong and hopefully just a programming error '' and not an INTENTIONAL act to - money from consumers. Please look into it and either explain this action ... |
Wells Fargo Consumer loan managing the loan or lease September 14, 2015 - I took out a car loan of $5000.00 from Wells Fargo -/-/-. I have made monthly payments, including a $3500.00 payment -/-/-, towards the balance due under the loan agreement. I am disputing the application of my payments to unaccrued interest instead of principal. The amount that should have been applied to principal instead of interest over the past year is $86.00. I have called the Bank, I have gone into the Bank and talked with a loan officer, and I have written - letters. The last letter I sent was on -/-/- and I have received no response nor have they corrected the ... |
Wells Fargo Consumer loan managing the loan or lease September 10, 2015 - I am a Veteran in need of helpWells Fargo lied to me and they are making me pay for their lieQuick Fact sheet1. On - - -, a - - - was purchased with a loan from Wells Fargo and insurance from -. 2. Each month, I would physically walk to the Wells Fargo branch at - - -, - T- - to make my monthly payment. I would ask a question along the lines of what is the amount I must pay to Wells Fargo this month '', I paid the amount I was told by a Wells Fargo representative to pay. 3. I had every reason to assume my file was good to go with both Wells Fargo and -. ... |
Wells Fargo Consumer loan managing the loan or lease September 4, 2015 - I took out a personal loan with Wells Fargo Bank using a cash savings acct. as collateral. I have had nothing but problems with WF in several of my - accounts with them to the point of ready to close all of them. I went to pay off the personal loan today and encountered MULTIPLE problems from the teller all the way to their corporate HQ. From the SENIOR teller not being able to give me a payoff amount but taking what showed as balance to directing me to call a call center then refering me to a personal banker who could not help either which had to call a loan officer to figure out how to ge... |
Wells Fargo Consumer loan managing the loan or lease September 2, 2015 - I got the loan in - - for an emergency home repair. When I went to set up an account online to pay in -, it was VERY user-unfriendly, and I ended up having to call their customer service, and was on the phone for quite some time. I thought I had gotten it all straightened out for this month, but I also had a lot of problems this month, and was unable to access my account. Consequently, I was locked out from paying the monthly installment. When I called Customer Service again to remedy the problem, I found out I was late paying ( how would I know? I was n't able to access my account! )... |
Wells Fargo Consumer loan managing the loan or lease September 1, 2015 - Incorrectly reported payments and lates. Then wrote the issue off once I paid the loan completely off to avoid further mistakes. Payments were made on time and for more then the monthly required payment. Because payments were made in the branch, they were applied incorrectly and no problem was ever advised to me as the consumer. ... |
Wells Fargo Consumer loan managing the loan or lease August 28, 2015 - Wells fargo applied a personal loan for me without my knowing, i was forced to sign a document not knowing what i signed for and not knowing what the document is. wells fargo pulled my credit and lower my score without my consent. the unethical practice is unbelievable and the bank should be a national shame. The application number i got in the mail is -. the bankers and managers at -, MD dont know what they are doing, practice unethical account openings, elderly abusive, and take advantage of poorly english speaking immigrants. ... |
Wells Fargo Consumer loan managing the loan or lease August 27, 2015 - Wells Fargo Dealer Services provided financing for my brand new - - - - which I purchased at - - - of - in - -. Late in the year - I was the victim of identity theft and with damaging information still on my credit at the time I was not able to get financing through - - - as I was on my previous brand new - -. Having previously only worked with banks and finance companies such as - - I found the experience with Wells Fargo Dealer Services to be as surprising as it was unpleasant and predatory. For - good starting example, the loan was or... |
Wells Fargo Consumer loan managing the loan or lease August 26, 2015 - I purchased a - in 2006. I paid $750.00 as down payment to the dealer. - weeks later dealer called and said - financing is unwilling to finance the vehicle. So I returned the vehicle to the dealer. - weeks later dealer called and said they found a financier and paid $7000.00 as down payment and purchased the vehicle. - years later wells fargo dealer services bought the company and took the loan over. I was told by the original financier the $750.00 I paid will be applied towards - car loan payments. This has been - years wells fargo claims I owe them $750.00 annd u... |
Wells Fargo Consumer loan managing the loan or lease August 18, 2015 - On - - I changed insurance companies and notified Wells Fargo of the change. Since that date Wells Fargo has sent me letters requesting the new insurance. This documentation has been provided on a least - separate occasions by my insurance agent. On Friday - -, my insurance agent was contacted by Wells Fargo and once again, the insurance was provided. On Monday - - I attempted to pay off the car loan and I was told that forced insurance had been placed on the vehicle. I now owed additional funds. Myself, my insurance agent and a WF agent had a - way conference call and ... |
Wells Fargo Consumer loan managing the loan or lease August 17, 2015 - I had an auto loan pay off with Wells Fargo and that was paid in full over almost - months ago. Wells Fargo the month I paid off the vehicle auto payment still came out. I called in and they were polite and said they 'll mail back a check should be there within - business days. No check here, I called back - business days later and they apologized and said they just mailed out the check and it would take another - business days to get to me. - business days later again, still no check, I called and I find out that the previous rep mailed the check to the wrong address despite me... |
Wells Fargo Consumer loan managing the loan or lease August 16, 2015 - They have this account listed as a charge off and it was a settlement. My former attorney settled on this account and part of the settlement was my credit was not to have a negative and be cleaned up. The bank is Wells Fargo. This was a credit card that originaly was in dispute for charges that should n't have been on it. My attorney won and settled with Wells. Again this account is settled and is listed on my credit report as a charge off, therefore hurting my credit when it should n't be. This is wrong and needs to be corrected. I do not have the last - digits of this account, it has been... |
Wells Fargo Consumer loan managing the loan or lease August 16, 2015 - I am complaining about - accounts that I have with Wells Fargo. They have them listed as a charge off. I do not have the last - numbers due to the age of the loans. The first is - and the second is -. I have tried for years to pay on these accounts and each time I try I am told that these accounts are sold and they supply me with the name of the buyer and the phone number. I call the number and they say that these accounts have been closed and to call Wells to ask any questions. Nobody will let me pay on them and nobody will let me settle on them. They just keep calling me late mon... |
Wells Fargo Consumer loan managing the loan or lease August 16, 2015 - This loan is with Wells Fargo. The account number is -. My credit report says that I am current, current but past - days - times. I was not. In - of - I was late with a payment. I was under the understanding that all the money that I had paid extra each month had me paid ahead and I was under the understanding that I was - months ahead. It was applied to the principal. As soon as I found out that I was late I paid the money. That is the only time that I was late and not 30 days late. They have me listed as late in -, - and - and I most certainly was not 30 days late ... |
Wells Fargo Consumer loan managing the loan or lease August 6, 2015 - Recently checked credit report.Found - late payment from Wells Fargo Dealer Services.Calledfaxed email proof of payment .Showing paid on time.Company still refused to remove late payment. Also asked for them to be removed from credit report. Due to the fact of inaccurate info from WFDS :. The refused to do so. ... |
Wells Fargo Consumer loan managing the loan or lease August 6, 2015 - I had a business line of credit with Wells Fargo Bank. My company went bankrupt but we continued paying on the loan. Wells Fargo unilaterally discontinued our account access and sent no statements. They contacted us after - months and still refused to give us account access since it was part of our company, but they said we had to pay it since it was personally guaranteed. They still would n't send any statements or billings. Today they took over $3400.00 out of my personal Wells Fargo account. They still have not given me any written explanation of the amount, fees, interest, anything. T... |
Wells Fargo Consumer loan managing the loan or lease August 5, 2015 - My installment loan through Wells Fargo has always been paid on time with no issues for the life of the loan. In - 2015 I was locked out of my on-line account and could not resolve the issue or log-in. Therefore I was not able to make my monthly loan payment on time as I always have. Prior to - days late, I finally spoke to someone in person ( their automation system is horrible both on-line and via phone if you do not know your account number, etc ) and told them I mailed a check and asked specifically about it being reported late. I was told that it was noted, not an issue and I did no... |
Wells Fargo Consumer loan managing the loan or lease August 4, 2015 - I traded in my Honda Pilot, loan # -, on -/-/15. The dealership who purchased the vehicle from me sent a check to Wells Fargo Dealer Services on -/-/15. Wells Fargo Dealer Services does not acknowledge receipt of this payment and refuses to research the payment without the certified mail receipt number. I have offered to send them a copy of the payment invoice, but they refuse to investigate. ... |
Wells Fargo Consumer loan managing the loan or lease July 31, 2015 - I have a car loan with Wells Fargo dealership services. They incorrectly though my insurance was terminated. I had just change companies, I sent them the information on the new company, however they by mistake as they have informed me put insurance on my car. Because I make double payments each month it was n't until I ask for a payoff that I notice this was happening. I got in touch with Well Fargo insurance company and was able to clear this up by last Friday -/-/-. They said I should have a corrected by off in - days. when I checked back Monday & -/-/-, they said it would be -... |
Wells Fargo Consumer loan managing the loan or lease July 30, 2015 - I have Auto Loan with Wells Fargo Dealer Services and I have been paying on the loan for 2 years and making more than the min payment for 90 % of all payments made and they are not applying the extra to the principal as I have requested. I have called several times and they are not making the notes on my account. With every payment I call and they advise that I need to wait until that next payment posts to the account. This is allowing Wells Fargo Dealer Service to collect more interest and I currently have - sitting in a Suspense account not being applied but being used to reduce the next ... |
Wells Fargo Consumer loan managing the loan or lease July 18, 2015 - My Experian credit report shows a write off on my Wells Fargo Dealer Services account in -/-/-, -/-/-, -/-/-, and -/-/- - as well as -/-/- - and - -. I have made repeated attempts to clear this up. The account was paid in full in - - with no late payments or write offs. The account was opened in -/-/- - for a 48 month car loan. I received the tile release and a letter stating the account was paid in full in -/-/-. Now they are claiming write off? I have called and written Wells Fargo and they tell me they do not know. There is no way afte... |
Wells Fargo Consumer loan managing the loan or lease July 17, 2015 - Wells Fargo Dealer Services is refusing to honor my SCRA Request to lower my APR of 11.49 % to 6 % while on -. I have faxed my request, along with orders, to them - times, as well as emailed them, and sent them via USPS Certified Mail with Return Receipt. Wells Fargo still says that they have not received anything from me and refuses to honor my SCRA Request. This is the - year in a row that they have denied my request. ... |
Wells Fargo Consumer loan managing the loan or lease July 16, 2015 - My wife and I took out a consumer loan with Wells Fargo National Bank -/-/-. The loan was repaid by -/-/-. We missed paying it back in a year by 10 days. Wells Fargo Bank said we owed $480.00 interest. I paid $250.00 in -/-/- and planned to pay the remaining balance in -/-/- $7.00 interest was added to the -/-/- balance of $230.00. My question is why are we being charged interest on interest? ... |
Wells Fargo Consumer loan managing the loan or lease July 13, 2015 - In - of - I signed for an auto loan with Wells Fargo Auto Finance. In - of - I moved from the address they had on file with me but the car stayed with my wife at the old address. On - - - I mailed Wells Fargo a change of address letter. I never started receiving bills at my new address so on - - - I sent another change of address letter but again nothing was changed. In - of - Wells Fargo transferred this account to Wells Fargo Dealer Services. The last payment on the account was in - of -. At this point the title was then mailed to the old address so ... |
Wells Fargo Consumer loan managing the loan or lease July 10, 2015 - I checked My credit through - which I do on a monthly basis, And found that Wells Fargo dealer services was reporting it incorrectly I was speaking to a rep by the name of -, I explained that they were reporting incorrect information on my report, My account # - they are reporting it as closed, Its Open, they are reporting it as derogatory included in a bankruptcy ( which is untrue ) It opened in - 2013 and is current NEVER past due and has a current balance of approx. - He got off the phone put me on hold and told me It was MY responsibility to get it corrected, that I must fil... |