Wells Fargo Consumer Loan Complaint

Wells Fargo Consumer loan department,

Vehicle loan Managing the loan or lease Ohio

Wells Fargo Dealer Services is refusing to honor my SCRA Request to lower my APR of 11.49 % to 6 % while on -. I have faxed my request, along with orders, to them - times, as well as emailed them, and sent them via USPS Certified Mail with Return Receipt. Wells Fargo still says that they have not received anything from me and refuses to honor my SCRA Request. This is the - year in a row that they have denied my request.