Wells Fargo Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Wells Fargo Consumer loan department,

Vehicle loan Managing the loan or lease Illinois

I have Auto Loan with Wells Fargo Dealer Services and I have been paying on the loan for 2 years and making more than the min payment for 90 % of all payments made and they are not applying the extra to the principal as I have requested. I have called several times and they are not making the notes on my account. With every payment I call and they advise that I need to wait until that next payment posts to the account. This is allowing Wells Fargo Dealer Service to collect more interest and I currently have - sitting in a Suspense account not being applied but being used to reduce the next payment due.

Wells Fargo customer in Illinois
Jul 30, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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