Wells Fargo Consumer loan department,
Vehicle loan Managing the loan or lease Texas
In - of - I signed for an auto loan with Wells Fargo Auto Finance. In - of - I moved from the address they had on file with me but the car stayed with my wife at the old address. On - - - I mailed Wells Fargo a change of address letter. I never started receiving bills at my new address so on - - - I sent another change of address letter but again nothing was changed. In - of - Wells Fargo transferred this account to Wells Fargo Dealer Services. The last payment on the account was in - of -. At this point the title was then mailed to the old address so I never received it. In - I had to call WFDS and ask them to send me a title to my new address so I could see the car. They would n't send me a title, just a release of lien so I could go down to the tax office and get a new title. Because they never changed my address and billed to the correct - I had several late payments with them that are still adversely affecting me today. I would like these late payments removed.
Wells Fargo customer in Texas
Jul 13, 2015
* Source: CFPB Complaint Database
Wells Fargo response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.wellsfargo.com/ |
Phone | (866) 249-3302 |
[email protected] | |
Address | 420 Montgomery St Frnt San Francisco CA 94104 |
Wells Fargo | |
Wells Fargo |
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