Wells Fargo Consumer Loan Complaint

Wells Fargo Consumer loan department,

Vehicle loan Managing the loan or lease Florida

I traded in my Honda Pilot, loan # -, on -/-/15. The dealership who purchased the vehicle from me sent a check to Wells Fargo Dealer Services on -/-/15. Wells Fargo Dealer Services does not acknowledge receipt of this payment and refuses to research the payment without the certified mail receipt number. I have offered to send them a copy of the payment invoice, but they refuse to investigate.