Wells Fargo Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Wells Fargo Consumer loan department,

Vehicle loan Managing the loan or lease Wisconsin

It was brought to my attention that a Negative ( Not more than two payments past due ) '' was added to my report from Wells Fargo DLR SVC. Wells Fargo has not reported correct information on this auto loan account. First, I am only the co-signor on the account and my friend has not missed any payments in the past 30 days in any month. This past month she was in the hospital, but made an online pay well before the required date for this to be reported. Wells Fargo did not process her payment for over a week causing the payment to go late. This was either incompetence or intentionally done on their part. As a result, my credit score dropped - points and - 's dropped about - points. I want Wells Fargo to amend their report to any credit bureau that they reported ASAP. Also, - has been paying this auto on time for the past 3 years.

Wells Fargo customer in Wisconsin
Nov 08, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

Created with Highcharts 4.2.3Wells FargoComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells FargoManaging the loan or lease0.4%68.7%14.6%10.5%1.0%4.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
john.shrewsberry@wellsfargo.com
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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