Wells Fargo Consumer Loan Complaint

Installment loan Managing the loan or lease

Wells Fargo Consumer loan department,

Installment loan Managing the loan or lease New Jersey

It seems the bank ( Wells Fargo ) has an error in their loan management system. I had made an error in setting up my automatic loan re-payment information and inadvertently missed a payment. This triggered a $20.00 late fee in my account. No problem with that. However, when looking at my statement, I noticed that the line item that added the $20.00 late fee also incurred a $.00 cent interest in the same monthly bill. I think that is wrong and hopefully just a programming error '' and not an INTENTIONAL act to - money from consumers. Please look into it and either explain this action or ask Wells Fargo to change their practice. I made a personal complaint when I called to ask for a one time waver of the Late Fee. They did grant me that waver but did not say anything about this OUTRAGEOUS interest gouging practice. - multiplied by - is a lot of money.

Wells Fargo customer in New Jersey
Sep 15, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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