Review and analysis of over 7,670 complaints against Bank of America
Bank of America consumers have reported over 7,670 official complaints related to Loan servicing, payments, escrow account. Out of the 7,670 consumer complaints against Bank of America, 24% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 97% were processed in a timely manner. 4% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.
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Bank of America Mortgage loan servicing, payments, escrow account April 12, 2017 - - -, whom we do not and never have held a mortgage with, erroneously paid our -/-/- - County property taxes and is seeking reimbursement. I confirmed - - made the payments with the - County Treasurer 's Office. On -/-/-, a - - Claims Processing Representative explained our tax ID # is similar to one of - - 's customers ( differs by a digit ), thus, - - paid our property taxes in error. Based on internet research, - - has made many errors in regards to property tax payments. Initially, our mortgage ( a FHA loan ) was with Bank of America. Th... |
Bank of America Mortgage loan servicing, payments, escrow account April 2, 2017 - Diligently making my mortgage payments for the life of the loan, on -/-/2017, I was unable to make the final payment, due -/-/2017, for the $720.00 balance due. Unable to make the payment on-line at the BOA web site, I went to the local branch in -, where I live, presented the -/-/2017, monthly payment coupon and check for the $720.00 balance due to Teller " - '', who was unable to accept my payment due to a " computer error ''. Teller " - '' then contacted BOA Relationship Manager, -, to request assistance. - was also unable to accept my $720.00 balance due payment ... |
Bank of America Mortgage loan servicing, payments, escrow account March 31, 2017 - Bank of America sold my mortgage in -/-/-. - ultimately took on my home mortgage in -/-/- and they modified the loan in -/-/-. Bank of America continues to report my loan as delinquent in -/-/- even though they sold the loan in -/-/-. Since my modification, I have had stellar payment history only to have my credit ruined by Bank of America 's practices. I have disputed this several times with BofA through online disputes, only to have them not correct the issue and continue to report incorrectly. My husband is a fully retired - vet and due to this error on BofA '... |
Bank of America Mortgage loan servicing, payments, escrow account March 30, 2017 - I purchased a home in -/-/-, through Bank of America. I made my payments on time every month. I then filed Chapter - bankruptcy on -/-/-. My mortgage payment was being paid through my bankruptcy plan on time. I sold my house in -/-/-, in which Bank of America was paid in full at that time. My credit report is now showing the last reporting was -/-/- and there are - delinquencies showing.... |
Bank of America Mortgage loan servicing, payments, escrow account March 30, 2017 - Bank of America Sent a package of documents about FHA Loan : 1. Original FHA-Insured BoA Loan # : - ( - ) 2. Address : -, Maryland - 3. This loan was a 15-year fixed issued on -/-/- ( -/-/- ) 4. BoA affected a FHA-HAMP modification and altered the term to 32-years 5. BoA has not explained how a 15-year fixed is now a 32-year fixed loan which has been sold to - as of - -/-/-. Please require BoA to explain and fix the error so that we do not have to resort to litigation. Thank you... |
Bank of America Mortgage loan servicing, payments, escrow account March 30, 2017 - I recently refinanced my mortgage with Bank of America. They offered a - Payment a year plan which I opted to participate in to help me due to the fact I have - mortgages at this time due to a recent divorce. My first application for this program was - - and it was to take place - - for the first deduction from my bank account. My loan number with BofA is -. This never happened as I was told it would. I reached back out to the bank and they told me I had to pay the loan in advance again and they would start it in - on the - and - of that month. Again it did not ha... |
Bank of America Mortgage loan servicing, payments, escrow account March 28, 2017 - We received a chapter - bankruptcy charge off in -. Bank of America ( BOA ) stopped reporting our payments to the credit bureaus in -. In -, BOA stated that the changed the way mortgages are reported to credit bureaus. This is based on a ruling that did not exist in -.... |
Bank of America Mortgage loan servicing, payments, escrow account March 26, 2017 - I have been going back and forth with Bank Of America trying to get a modification on my loan they purchased from another bank. I am not going to provide too much of my personal information due to he fact that I am uncertain of the security of this site. I have been telling Bank of America that my interest rate is 8 % which is way too high. I have had my mortgage for about 10 years and only $300.00 is going to the principle of the mortgage to pay it off. I paid over $25000.00 in interest alone to BanK of America. If this bank received bailout money from the government why is it so hard fo... |
Bank of America Mortgage loan servicing, payments, escrow account March 21, 2017 - Bank Of America received my Impounds bill on -/-/-, and held onto the money in my account because they were not delinquent till -/-/- - I sold the loan, and closed escrow on -/-/-, they mailed me the balance in my impound account but failed to tell me they did n't pay my impounds, nor did I received a due bill from county accesor 's office until today, showing a late fee of $160.00. Bank of America claims they tried to pay it on -/-/- and it was rejected ( Who pays your taxes once the loan 's been paid off -They should of paid it once it came due? ), then they said they m... |
Bank of America Mortgage loan servicing, payments, escrow account March 20, 2017 - Bank of America is still not crediting my principal only payments to the principal remaining on the loan balance. Instead they are applying it to future payments ( and interest ) despite my insistence not to, and their policy not allowing this. I have previously submitted a complaint to CFPB regarding this matter ( case number - ). Despite my efforts BoA continues to violate their written policy regarding application payments, and is in violation of the - - - ( c ), failure to credit a consumer 's periodic payment as of the date received. These payments are instead being used to sa... |
Bank of America Mortgage loan servicing, payments, escrow account March 17, 2017 - Good afternoon, hope all is well ... I have tried to get the bank to remove this off my credit report ... According the them we were late on our payments for over a year, which is not correct we have made every payment on time, anyway they end up selling to another lender whom we have also never been late with ... please if you could remove this from my credit report, it is Home loan services account # - ... thank you in advance. -,... |
Bank of America Mortgage loan servicing, payments, escrow account March 16, 2017 - My mortgage was paid in full years ago and now the bank is saying that it was not satisfied. I have the proof and documents to prove otherwise... |
Bank of America Mortgage loan servicing, payments, escrow account March 14, 2017 - Bank of America sent us a check in the mail for overage on our escrow account, They did not complete and escrow analysis on our account as to date- Normally they would pay the Home owners insurance first they they would see how much money would we owe to pay our taxes. But to the large refunded amount we will receive from escrow will make us short from with paying our home loan, Later they will submit a larger fee for us to pay on our home loan.... |
Bank of America Mortgage loan servicing, payments, escrow account March 11, 2017 - Bank of America 's CEO, President, Attorney - has the background of our - rooted mortgage - situation, involving IRS estate tax time window whereby, millions were lost needlessly, affecting BofA mortgage -, its collateral, -, -, not intended to be sold, if Winchester commercial realtors performed as hired. DOUBLE DIP - BofA, by involving smaller lenders, rewinds the mortgage clock, to day one. My siblings and I, through our parents ' estate have already, since -, paid in approximately $ - in lump and other payments, to -. This is $ - out of about a $ - or ... |
Bank of America Mortgage loan servicing, payments, escrow account March 10, 2017 - I have been paying this Equity Home Loan for 10 years. I have paid over $100.00 every month for the past 10 years and this month they said that I will now have to pay $220.00 a month and if I do n't they are going to take my home. I am - and - and I get a total of $820.00 a month. I do n't have enough money to pay my mortgage, this loan, utilities and have food to eat. These people prey and the elderly and are trying to take my home. They said that all the money I have paid for the past 10 years has not been taken off the loan at all. After 10 years I still owe the same amount if n... |
Bank of America Mortgage loan servicing, payments, escrow account March 10, 2017 - I called my mortgage company to re-fi they told me I was not reported as paying on time on my credit report. I asked them to please correct that as they are my mortgage company and they can see I have never been late or missed a payment in the entire 6 1/2 yrs that I have had a mortgage. They confirmed that was correct but said it was in my bankruptcy from 3 yrs ago. I said if that was so why would I still be paying it and living here. it makes no sense. They want me to hire a lawyer and re-open my case, I spoke with a lawyer and he said they have the power and the duty to report correctly to ... |
Bank of America Mortgage loan servicing, payments, escrow account March 8, 2017 - Hello. I like to pay my mortgage in advance and recently tried to increase the period I pay from one month to two months paid in advance ( Which means my normal payment would be due today for - but instead I have already paid - and want to pay - ). I do this because I travel frequently and for long periods and do not want to forget to pay my mortgage, or have difficulty because I am out of the country. After I recently paid - successfully I received a cryptic letter ( attached ) from a debt collector (! ) stating that payment was not applied as a regular monthly payment. Loggi... |
Bank of America Mortgage loan servicing, payments, escrow account March 4, 2017 - The bank that holds the mortgage for my house is charging me litigation fees of $1100.00. I have never missed a payment and I have never been late with a payment. I called Bank of America several times and requested to find out when the fees where incurred and which litigation they pertain to. They have not provided me with any information whatsoever about these fraudulent fees.... |
Bank of America Mortgage loan servicing, payments, escrow account February 28, 2017 - Bank of America My monthly bill states I owe $870.00 in big, bold numbers. If I read the small print do I realize my regular mortgage payment is only $840.00. The wording on the front page of the bill makes you believe you owe $870.00 which is really the mortgage only if your mortgage is received after the - of the month. The wording and design of this bill is very deceiving, and if my wife did n't really question why my mortgage had increased I would have paid the higher amount unnecessarily, and I believe, illegally. Bank of America needs to redesign the format of the mortgage bill... |
Bank of America Mortgage loan servicing, payments, escrow account February 28, 2017 - We closed on our home with a BoA jumbo mortgage loan in -/-/-. Approximately 6 months after our closing, the city sent us a notice saying that our taxes had not been paid. We contacted BoA and it was hard to get a hold of them. When we finally did get a hold of them, they assured us that they would take care of it. Now, 1.5 years after our closing, we received another notice from the city saying that our taxes are delinquent again. After speaking with the city tax assessor 's office, it seems that our taxes have never been paid in the last 1.5 years and our property is going up for auctio... |
Bank of America Mortgage loan servicing, payments, escrow account February 27, 2017 - My account has been in force since -/-/- till suddenly closed on -/-/- by Bank of America. On -/-/-, B/A informed me that my home equity line of credit is scheduled to end on -/-/-. - -, B/A Home Eq department stated via phone that this is in error, as the terms of the agreement were to be for 15 years, and could not end till -. B/A Home Equity Supervisor - on -/-/-, or -/-/- stated by phone she could not understand why I could not have access to my account before -/-/-, so filed for review, # -, and told me I would hear within 3 business day... |
Bank of America Mortgage loan servicing, payments, escrow account February 27, 2017 - - - 2nd morgage with -. We were involved with class action lawsuit that found - guilty of charging us for unnecisary insurance. They started an insurance escrow/charge for not having insurance. - was forsed under court order to refund moneys collected while serviceing loan to consumer/Me. Aprox $300.00. Shortly after payment was recieved loan got transfered/acquired by Bank of America. On our Bank of America statements there was a negative Escrow balance listed. This is our 2nd mortgage and should not have an Escrow account attacted to it. ( all insurance and taxes are paid ... |
Bank of America Mortgage loan servicing, payments, escrow account February 22, 2017 - Bank of America Mortgage Dept. So they charge you an additional 10 days of Interest when they give you a mortgage payoff. Which in my case is $19.00 a day till - -. They got my funds & closed today -. SO YOU WOULD THINK I GET A REFUND FOR THOSE 10 DAYS. People need to keep on eye on their money. This is no way to do business. I think I 'm entitle to a refund.... |
Bank of America Mortgage loan servicing, payments, escrow account February 18, 2017 - Bank of America defaulted on a contract they bought from Country Wide. On -/-/-, my wife and I signed, witness by Notary Republic - -, loan Modification DOC ID # -. This modification went into affect with a first interest payment installment of $660.00 on -/-/-. In -/-/-, we had not received a monthly statement with a payment voucher/coupon reflecting the new payment schedule. I called customer service to inquire on the status and what amount needed to be sent in. Customer service stated the application was probably still in processing, due to a backlog. I requeste... |
Bank of America Mortgage loan servicing, payments, escrow account February 17, 2017 - This is my third complaint filing on Bank of America. The Mortgage Servicing Rules requires that a servicer credit a periodic payment from a borrower as of the day of receipt. Three checks were attached to print out from the online banking system and placed in the night drop on -/-/16 but not posted until -/-/16. I have asked three times that the payments be reapplied to the day of receipt. I have been told that BOA has 24-48 hours to post payments placed in the night drop. I have asked twice for something in writing with that information because it is not posted on the night drop ... |
Bank of America Mortgage loan servicing, payments, escrow account February 16, 2017 - My Home was foreclosed on - 2016 by Bank Of America. I was making my mortgage payment monthly and was not behind on my payments. I have contacted my mortgage company and requested they modify my home mortgage and rescind the foreclosure. Bank Of America is the Investor for my mortgage and - - Loans is the servicer... |
Bank of America Mortgage loan servicing, payments, escrow account February 16, 2017 - I surrendered the property at -, - VA - in -/-/- during a modified bankruptcy plan. Bank of America never transferred ownership after my bankruptcy was dismissed. This is hindering me from purchasing a home and is holding me accountable for anything associated with the property ( grass, trees, etc. In -/-/- they sold my loan to - Mortgage who is currently trying to collect payment.... |
Bank of America Mortgage loan servicing, payments, escrow account February 15, 2017 - Bank of America reduced my HELOC from $50000.00 to $20000.00 saying in the letter only that it was " based on the decreased equity available in my home '' - no further explanation. When I called them they suggested that I could get money on a credit card cash advance. When pressed, they said that they had established a value of $480000.00 for my house which has a market value of at least $650000.00. Houses have been increasing in value in the last few years and typically sell on the first day they are on the market. I believe they are using arbitrarily and fraudulently low " estimates... |
Bank of America Mortgage loan servicing, payments, escrow account February 14, 2017 - This is my second request for help. My mortgage payments were not posted on the correct day. I never spoke to anyone at Bank of America about my problem. I received in the mail a letter about the processing time for night drop that I was not satisfied with.... |
Bank of America Mortgage loan servicing, payments, escrow account February 11, 2017 - In -/-/- I took out an - ( $ - $ - ) split no money down mortgage. Shortly after, after getting swindled by the previous owner ( a - amp electric box on a - service, illegal and dangerous, bare wire in the walls, pvc water supply pipes, a short cycling furnace ) and the building inspector finding none of this, I had to refinance the HELOC and take out more for repairs. It was then a $ - $ -, $ - total. The house appraised for $ -. Then the housing market crashed. The house was worth $ -. This did n't matter, it was where I lived and I had a mortgage to pay. 1... |
Bank of America Mortgage loan servicing, payments, escrow account February 10, 2017 - Bank of America will not cancel a home equity line of credit. They acknowledge the $0.00. balance and received the written request - - 2017. BofA claims a flood insurance policy has or will be, forced placed, as a " revenue enhancer '' to protect the $0.00 balance. The home equity/ mortgage dept.says they have no control over this, and transfer me to the insurance dept. The insurance dept says it is entirely up to the home equity/mortgage dept and they transfer back to the home equity/mortgage dept. The two department do not agree as to the amount I should pay but they do agree my ba... |
Bank of America Mortgage loan servicing, payments, escrow account February 10, 2017 - I currently have a case # - if you look at this you 'll find that Bank of America is still charging a PMI on my mortgage even though I been into this mortgage going on - years. I will go over this again. I purchased my home in -/-/- I 've never been late or missed any payments. In -/-/- I refinanced my mortgage using the same lending company as used to create the original mortgage. The cost for the home when I purchased it was $180000.00 and I put - % as a down payment. I now owe approximately $130000.00 When I refinance it was HARP because my home is under water. My pro... |
Bank of America Mortgage loan servicing, payments, escrow account February 8, 2017 - I filed a complaint with Bank of America concerning my payments not being correctly reported on my credit report. They sent me letter back saying the reason that it was not posted was because my credit was blocked. I called - on - and spoke with - out of Texas call center and he informed me my credit was n't blocked, it was up to bank of america to post the payments and they did n't post any payments. I also requested my credit report from - as well and it shows that all my payments up until - were posted, with the correct amounts each month. How can bank of america post payment... |
Bank of America Mortgage loan servicing, payments, escrow account February 6, 2017 - Lender did n't notify that insurance had been canceled and the Insurance company was sending notices to them.... |
Bank of America Mortgage loan servicing, payments, escrow account February 1, 2017 - I sent Bank of America a letter of intent to recast my mortgage, a certified check to be applied against my principal and a seperate check to cover the recast fee. Both checks were received and deposited at the end of -, over a month ago. I contacted BOA in early - to request a status report. Was told they lost my letter of intent, faxed another letter of intent. Called a week later and was told that the back office team had not assigned the request for recast. Was told that a specific request to assign the recast would be made that day, - -. Was told that it would take two weeks t... |
Bank of America Mortgage loan servicing, payments, escrow account February 1, 2017 - MY BOA MORTGAGE IN - - WAS $790.00. BOA THEN INCREASED IT TO $1100.00 BEGINNING - -. IT WAS AN INCREASE OF $340.00 DUE TO AN ESCROW SHORTAGE POSSIBLY. SO I PAID $4500.00 FOR -, -, -, & - -. ON MY STATEMENT I SEE THAT THEY PAID $710.00 FOR COUNTY TA-ES. I FILED A PREVIOUS CFPB COMPLAINT DUE TO THE $340.00 INCREASE ISSUE. - - BOA INFORMS ME THAT MY MORTGAGE IS GOING TO BE $890.00 BEGINNING - -. HERE 'S MY QUESTION ... .WHERE DID MY $4500.00 GO? BOA PAID A CO TA- BILL OF $710.00 AND TOOK CARE SUPPOSEDLY OF AN ESCROW SHORTAGE ... UNKNOWN ... |
Bank of America Mortgage loan servicing, payments, escrow account February 1, 2017 - I submitted an initial complaint on -/-/-, of which received - status calls back from Bank of America, however, - from the BofA Regulatory Complaints Dept ( - - ) has no clue of THE CURRENT BOTCH-UP in the works at Bank of America, and based on her latest message to me on -/-/-, likely has no idea of the current status either. On -/-/- Bank of America finally decided to pay my insurance policy premium ( TWICE ). Not only did they pay it twice, THEY ALSO PAID THE WRONG AMOUNT ... ... ..TWICE. The invoice presented to them was for $4600.00 ; after some -... |
Bank of America Mortgage loan servicing, payments, escrow account January 24, 2017 - Was delayed in - program by Bank of America for OVER - MONTHS. Originally enrolled in - program on -/-/-. During this unacceptable - YEAR timeframe, and the - - Mortgage Backed Security fraud, my home lost market value from $380000.00 - - purchase price to ( having no other option ) short sale closing in -/-/- of $250000.00. - names : - Mortgage Former Property address : - - FL -. Bank that own 's loans were Bank Of America. Our mortgage loan # 's were - - first & larger loan owned by Fannie Mae - & - ( second smaller loa... |
Bank of America Mortgage loan servicing, payments, escrow account January 24, 2017 - I 've been asking Bank of America for legal documents on my loan for literally years now, probably 5 years, but very interesting that when they turned over my loan for servicing that all of the sudden there was documentation created. They created an Assignment of Mortgage from - via the - system to Bank of America and then a month later from the - system for - to - ( - ). Now Bank of America has been stating for years that - is the owner so what is all of this? Bank of America 'seized ' ownership for a month even though been collecting from me for years and then assigned i... |
Bank of America Mortgage loan servicing, payments, escrow account January 22, 2017 - Account Number : - The account is closed and paid in full. It has been over 7 years since the account was open. Therefore, I am asking for you to remove this item immediately. My Bank of America mortgage account has 30-Day delinquencies for - and -. My original mortgage servicer was Country Wide and was bought out by Bank of America in -. Due to the recent National Mortgage settlement, Bank of America was one of the lenders who were found guilty of extensive mortgage servicing misconduct and deceptive practices during the - settlement. Therefore, my 30-Day delinquencies are a r... |
Bank of America Mortgage loan servicing, payments, escrow account January 20, 2017 - I first e-mailed the Bank of America for a payoff amount on my mortgage on - -, 2017. Although this generated a reply that my e-mail would be answered within two days, I received no reply. I again e-mailed on - -, and again received no reply. I called on - - and received an automated replay that the payoff would be $18000.00, and also received a telephonic message that I would have to call and stop automatic payments. The automated phone line would not accept the instruction after hours. I called, I called on - -, waited over twenty minutes to contact someone, asked f... |
Bank of America Mortgage loan servicing, payments, escrow account January 20, 2017 - I had a residential mortgage on my condominium with Bank of America that was paid in full in -/-/2016. Despite repeated calls over nearly 6 months to their Customer Service line, and repeated promises made by Bank of America, I have never received the Satisfaction of Mortgage Documents or the original note. My understanding is that under Federal Law the Bank has only 30 days to send these documents. Nearly 6 months have expired. The address of my Residential Condominium is -, New York - - The accont nuber with Bank of America is -... |
Bank of America Mortgage loan servicing, payments, escrow account January 19, 2017 - Bank of America sent me this FRAUDULENT DOCUMENT : IRS form - for -. How do I know if is fraudulent? It is because Bank of America has not held my primary mortgage loan since - -, -. See letters attached from BofA dated -, -, and from - dated -/-/- I never received any money from BofA, or any correspondence from them ever. I never was awarded any loan modification. I was never paid any refund or credit, nor notified of any overpayment of interest. The outstanding principal information on the form is not correct as recorded. I had applied to the Bank of Amer... |
Bank of America Mortgage loan servicing, payments, escrow account January 18, 2017 - I was in the process of consolidating some items and my credit report was request. The lender indicated that Bank Of America was reporting payments late back about 7 years ago. I had the item researched with the credit bureaus and yet no one can give me valid proof as to when this account fell behind. I then turned my attentions to Bank of America directly with the hopes they would be able to send the information to me and they did not respond to the request. I would like to see the full history of this account.... |
Bank of America Mortgage loan servicing, payments, escrow account January 15, 2017 - Bank of America Notes - Mortgage Recast We obtained a mortgage with Bank of America in -/-/-. At the time we worked with their Mortgage Advisor, - ( - ). We explained that we would be selling two properties and would have a substantial principal reduction when those properties were sold. He agreed to a one-time no-charge recast loan of our mortgage when that occurred. He told us to contact him and he would take care of it. By the end of - both properties were sold and we applied the cash to the principal. In - we contacted - as instructed and were told to contact their -... |
Bank of America Mortgage loan servicing, payments, escrow account January 13, 2017 - MY 2ND MORTGAGE WITH Bank of America was forgive, but they fail to remove the CHARGEOFF FROM MY - CREDIT BUREAUS. This is wrong and has severely damage my ability to rent an apartment. Because of this I am HOMELESS.... |
Bank of America Mortgage loan servicing, payments, escrow account January 11, 2017 - I had original loan with Bank of America for 30 years, which I do not have escrow with them. They were falsely calculate my principal and interest, which lead to false amortization table for my loan. They need to correct the number start on -/-/- for me. In -/-/- they sold my loan to -. My loan at that time had property tax delinquent in the amount of $21000.00, so - Mortgage put our loan to escrow with them. In -/-/- I sent in exact amount of $21000.00 to pay off the tax delinquent, and request them to close the escrow account for me, but they did not apply my money... |
Bank of America Mortgage loan servicing, payments, escrow account January 9, 2017 - I have a mortgage loan with Bank of America with an escrow account balance in excess of $7000.00. Since -/-/-, both myself and my insurance agent have been requesting that BofA release funds to pay a $4600.00 insurance invoice from our escrow account. To-date, despite at least six attempts from me directly, as well as many from my insurance agent, BofA has refused disbursement and I have since lapsed in my insurance policy. I have received excuses first stating that the disbursement was refused because BofA perceived the request as a duplicate policy, as the insurance company sends -... |
Bank of America Mortgage loan servicing, payments, escrow account January 6, 2017 - I 'm writing to report an inconsistent, inaccurate and incredibly deceitful customer service practice relating to my mortgage account ( account number ending in - ) with Bank of America. No address changes on any accounts should be made without documenting the conditions surrounding the address change.... |
Bank of America Mortgage loan servicing, payments, escrow account January 5, 2017 - Hello CFPB- I have a new single point of contact at BofA who I spoke by phone yesterday -/-/17. She gave me a deadline to submit my change of circumstance info by -/-/17 in search of a modification. During the discussion I shared with her that I am able to resume paying the amount on my monthly statement, but the BofA will not accept it. This is due to the sale date they posted on - -, 2017. I have recently doubled my income and when I was told it is still not sufficient I asked how much more money do I need to earn. And here is the standard answer from everyone I have spoke ... |
Bank of America Mortgage loan servicing, payments, escrow account January 5, 2017 - My ex-husband and I had a home equity line of credit with Bank of America ( CLOSED acct # - ). The home was sold in -, had never been late or delinquent since opened in -. Almost a year later, after closing, while applying for a loan for a vehicle, we pulled our credit and saw a " past due balance of $200.00 '' that was being reported as delinquent. We had no idea. We called Bank of America and were informed that this balance was " interest that had been accruing during the short sale process '' ( all mortgage payments were made on time during the sale process ). Somehow an error ha... |
Bank of America Mortgage loan servicing, payments, escrow account January 5, 2017 - For the countless number of years Bank of America places forced hazard insurance at the expense of the consumer, regardless if you have sent them a new binder and paid in full from the insurance holder. This is an annual event that I have wasted far too many hours on the phone, in which I do not get paid for and I am sure somehow BOA is making money off of this scam.... |
Bank of America Mortgage loan servicing, payments, escrow account January 4, 2017 - This letter is to lodge a formal complaint against both Bank of America and -. Prior to transferring my mortgage account over to - - Bank of America committed numerous errors on my account. Despite - letters addressed to the -, - to correct the matter remains unsolved. - conducted has revealed evidence that Bank of America knowingly committed the act of fraud and deception when Bank of America paid my -/-/- property taxes without any prior notification. Bank of America sole basis and claims of notification is a letter referencing what is now know to be a letter sent... |
Bank of America Mortgage loan servicing, payments, escrow account January 4, 2017 - My payments of $780.00 are due on the first of every month with Bank of America. My husband I split the payments of $400.00 each from his - account and my - account. BoA will post one of the payments of $400.00 but rarely posts the other payment of $400.00 and places those funds into a Partial Balance account. I have to fight with BoA either with phone calls to which I am on hold for over an hour or via social media for them to credit my payments correctly.... |
Bank of America Mortgage loan servicing, payments, escrow account January 3, 2017 - Bank of America has - the ability to make principal only payments on their website. The only way to pay extra principal payments is to make a future loan payment, and then pay extra on top of that.... |
Bank of America Mortgage loan servicing, payments, escrow account January 1, 2017 - - -, 2017 CFPB : Bank of America/Countrywide refuses to disclose to me the information about my - Mortgage Loans that it has reported under the -. I want, and need, to receive all such information. Sincerely, - - - - - - - - - -, IL - --... |
Bank of America Mortgage loan servicing, payments, escrow account December 31, 2016 - In early -/-/-, Bank of America suspended my Home Equity Line of Credit. After a couple of weeks trying to find anyone who had any clue what was going on, I was finally told " it 's being closed because you use it as a transactional account ''. I explained that reason was nonsensical, and that my loan contract provides specific reasons why the account can be closed. I read each reason, and was told each of them do not apply. The response was simply that Bank of America can do whatever they want, and since the decision was made they do not have to justify it. I insisted on speaking to a su... |
Bank of America Mortgage loan servicing, payments, escrow account December 31, 2016 - I have tried and tried to get my payment history correct with Bank Of America. I made payment arrangements of $740.00 so far I have made two which equals to $1400.00. I just checked my credit report and they are reporting that I am past due for $1500.00. this is in correct. Bank of America has not updating my credit and their has n't been a decrease of my balance of the second $740.00 payment that I have made on -/-/2016. This is causing me a great deal of - due to me being a female and a single female on top of that. I have made the arrangements of $740.00 to catch up on the pa... |
Bank of America Mortgage loan servicing, payments, escrow account December 28, 2016 - I inadvertently discover that B of A has " misplaced '' my heloc payments on 4 different occasions. They were eventually " found '' after several months, however, the math in calculations is suspect i.e. when a payment was lost, I was charged interest and when the payment was found, I was charged interest again. I have been trying to resolve this problem for 2 months and all I get are promises from the " official '' at the branch office. I have a very documented journal of what has transpired, as well as bank statements proofing my concerns..... |
Bank of America Mortgage loan servicing, payments, escrow account December 26, 2016 - Bank of America N.A . is the servicer of my mortgage. A year ago I removed my ex-wifes name from my mortgage using a qualified assumption through Bank of America. Ever since the qualified assumption has been performed, I have been locked out of being able to access my mortgage via online resources. I have a savings account, checking account, and mortgage through Bank of America, and before the assumption, all my accounts were linked through my overview page and could be access from - spot. Now every time I try to access my mortgage I get an error message that states " Due to a technical iss... |