Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

Bank of America sent me this FRAUDULENT DOCUMENT : IRS form - for -. How do I know if is fraudulent? It is because Bank of America has not held my primary mortgage loan since - -, -. See letters attached from BofA dated -, -, and from - dated -/-/- I never received any money from BofA, or any correspondence from them ever. I never was awarded any loan modification. I was never paid any refund or credit, nor notified of any overpayment of interest. The outstanding principal information on the form is not correct as recorded.


On -/-/- I called I called, four times, the customer service number on the letter - and got the following explanations and responses : This amount was from a loan modification ( I responded " I did not get any loan modification '' ) The amount was missed on the - tax statement ( my loan was sold in - - ) The amount reflected overpaid interest in - The amount was missed on the - tax statement - received overpay It is a write off on taxes I requested that they send me - and - tax records I was transferred to the YEAR END DEPARTMENT ( - ) in order to get an explanation on the tax form. I was told the following : something was mentioned about a " post modification bank '' I questioned what this was and was told it was about my loan modification I told them that I never got a loan modification and that my loan was sold - -. The person I spoke with said it was to my benefit, and was all good. And, that I just have to give the form to my accountant. I questioned this as the form represents income I never received. I went to the IRS website to research the form - and saw that it represented a payment or credit. I made my FOURTH call to customer service and I talked to someone named - who reviewed my earlier calls. She set up an inquiry and gave me a case number