Bank of America Mortgage Complaint

Bank of America Mortgage department,

FHA mortgage Loan servicing, payments, escrow account California

Bank Of America received my Impounds bill on -/-/-, and held onto the money in my account because they were not delinquent till -/-/- - I sold the loan, and closed escrow on -/-/-, they mailed me the balance in my impound account but failed to tell me they did n't pay my impounds, nor did I received a due bill from county accesor 's office until today, showing a late fee of $160.00. Bank of America claims they tried to pay it on -/-/- and it was rejected ( Who pays your taxes once the loan 's been paid off -They should of paid it once it came due? ), then they said they mailed me a notification of what was paid off on -/-/- - I never received anything, ( Taxes were delinquent after -? ) I 've called twice today-/-/2017, and spoke with Supervisor, -, and another associate - after waiting over 39minutes on the phone they refuse to pay the late fee 's saying the account is closed, and it was my responsibility- I have no problems paying my bills if I know they 're due, but since my bill was due -/-/- and escrow did n't close till - - I was under the impression they paid the bill they received for me. Ridiculous.