Bank of America Mortgage Complaint

Bank of America Mortgage department,

FHA mortgage Loan servicing, payments, escrow account North Carolina

I filed a complaint with Bank of America concerning my payments not being correctly reported on my credit report. They sent me letter back saying the reason that it was not posted was because my credit was blocked. I called - on - and spoke with - out of Texas call center and he informed me my credit was n't blocked, it was up to bank of america to post the payments and they did n't post any payments. I also requested my credit report from - as well and it shows that all my payments up until - were posted, with the correct amounts each month. How can bank of america post payments to - agency and not all the agencies? I have confirmed from all - credit agencies that my credit was not blocked, and had never been blocked.