Bank of America Mortgage Complaint

Bank of America Mortgage department,

Other mortgage Loan servicing, payments, escrow account New Jersey

Bank of America defaulted on a contract they bought from Country Wide. On -/-/-, my wife and I signed, witness by Notary Republic - -, loan Modification DOC ID # -. This modification went into affect with a first interest payment installment of $660.00 on -/-/-. In -/-/-, we had not received a monthly statement with a payment voucher/coupon reflecting the new payment schedule. I called customer service to inquire on the status and what amount needed to be sent in. Customer service stated the application was probably still in processing, due to a backlog. I


a condition allowable per last line of - paragraph in sec. - -/-/- payment was made by check for $1000.00. this payment was returned to us per DOC REF - stating return due to amount was short of total due ( THIS IS IN REFERENCE TO THE PRE-MODIFICATION PAYMENT OF $1700.00 ) -/-/- PAYMENT WAS THEN MADE VIA PHONE WITH CUST. SER. $1000.00 PLUS A SERVICE FEE OF $12.00 -/-/- - -/-/- ALL PAID E-ACTLY THE SAME WAY ... PHONE. $1000.00 + $12.00 *** -/-/- AND -/-/- our loan was still under the COUNTRY WIDE name as the loan servicer. BoA handled the Country Wide accounts as their own during this transition period -/-/- was the first BAC statement -/-/- we got an INTENT TO FORECLOSE NOTICE. We called to see what this was about. BoA said we were behind. We argued we were not. BoA said no modification was in place. All payments were accounted as partial. Then came the HAMP 3 month trial that turned into 6 months. $840.00 - 6 payments roughly equalled 2 Pre-Modification payments. -/-/- denial letter. -/-/- Intnent to Foreclose. BoA would not except any payment other than the balance due to bring the loan current. Just like today, we would need to make a payment of $ -+. Up until -/-/-, Bank of America denied this modification ever existed. Finally, - - admitted the modification did exist. It is in writing in response to our earlier complaint filed against BoA. Also included was the payment history. This is the tell-all proof of just what BoA did to our account. Well hidden, but using accounting skills, the ledger plainly shows how BoA applied all of the MODIFICATION payments as PARTIAL PAYMENTS toward PREMODIFICATION balances. on -/-/- the principal was to be $180000.00 ( see ledger ) Then, as we made each monthly payment, BoA " escrowed '' them until 2 payments made up the PREMODIFICATION monthly payment. credits were applied with PREMODIFICATION PAYMENT/MONTH noted. Furthermore, Bank Of America hired - -, - of - NJ in -/-/- to process the foreclosure. Upon discovery, of the above conditions, the law firm dropped the case. ( Refund of lawyer fees noted in ledger ) Bank of America became fully aware of the issue. Shortly afterward, Bank of America terminated the servicing of this loan and transferred it to -. Effectively " washing their hands of the matter ''. SLS offered a modification in -/-/-. $300000.00 at 2 % on a $ -- home. We declined. - hired -, -, - of - to petition the court for foreclosure and sheriff 's sale. Now scheduled -/-/-. SLS then washed their hands by transferring service to - - on -/-/- ( with a sheriff 's sale already scheduled )