Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

I currently have a case # - if you look at this you 'll find that Bank of America is still charging a PMI on my mortgage even though I been into this mortgage going on - years. I will go over this again. I purchased my home in -/-/- I 've never been late or missed any payments. In -/-/- I refinanced my mortgage using the same lending company as used to create the original mortgage. The cost for the home when I purchased it was $180000.00 and I put - % as a down payment. I now owe approximately $130000.00 When I refinance it was HARP because my home is under water. My problem is Bank of America wo n't dropped the PMI because of my refinancing in -/-/-, nor will they tell me what amount the mortgage has to be to eliminate the PMI. Bank of America wants me to pay for a home appraisal. Please tell me, am I being penalize for refinancing using HARP which is intended to help consumers like me. I 've read your bulletin about this several times and I ca n't see how this is legal. My email address is -