Bank of America Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Bank of America Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Alabama

I have tried and tried to get my payment history correct with Bank Of America. I made payment arrangements of $740.00 so far I have made two which equals to $1400.00. I just checked my credit report and they are reporting that I am past due for $1500.00. this is in correct. Bank of America has not updating my credit and their has n't been a decrease of my balance of the second $740.00 payment that I have made on -/-/2016. This is causing me a great deal of - due to me being a female and a single female on top of that. I have made the arrangements of $740.00 to catch up on the past due mortgage payments, and they still report I am behind on my Mortgage.

Bank of America customer in Alabama
Dec 31, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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