Bridgecrest Acceptance Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Bridgecrest Acceptance Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease South Carolina

I am unable to get monthly statements on my auto loan. On the company 's website, it will show a payment breakdown with principal and interest but since - 2017 mine has been incorrect. They have not applied 2 payments to my balance. When I called them they said it was a " Glitch in the system and they could n't fix it ''.

Bridgecrest Acceptance Corporation customer in South Carolina
Apr 12, 2017

* Source: CFPB Complaint Database

Bridgecrest Acceptance Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Bridgecrest Acceptance CorporationComplaint HistoryComplaints6/20167/20168/20169/201611/201612/20161/20173/20174/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bridgecrest Acceptance CorporationManaging the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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