Direct Financial Solutions Consumer Complaints

Direct Financial Solutions LLC consumers have reported over 205 official complaints. Out of the 205 consumer complaints against Direct Financial Solutions LLC, 14% were disputed by the consumer (i.e. the consumer was not happy with how Direct Financial Solutions LLC responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against Direct Financial Solutions LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Issue	Complaints	Disputed
Communication tactics	53	8%
Charged fees or interest I didn't expect	22	9%
Cont'd attempts collect debt not owed	19	37%
Improper contact or sharing of info	19	11%
Received a loan I didn't apply for	18	22%
Taking/threatening an illegal action	15	7%
Can't stop charges to bank account	14	0%
Can't contact lender	11	18%
Problems when you are unable to pay	8	13%
Managing the loan or lease	6	50%
Charged bank acct wrong day or amt	6	0%
Payment to acct not credited	4	25%
False statements or representation	4	0%
Account opening, closing, or management	2	0%
Applied for loan/did not receive money	2	100%
Disclosure verification of debt	1	0%
Taking out the loan or lease	1	0%

Issue

Complaints

Disputed

Communication tactics

Charged fees or interest I didn't expect

Cont'd attempts collect debt not owed

37%

Improper contact or sharing of info

11%

Received a loan I didn't apply for

22%

Taking/threatening an illegal action