Automobile Acceptance Corporation Consumer Loan Complaint

Installment loan Managing the loan or lease

Automobile Acceptance Corporation Consumer Loan department,

Installment loan Managing the loan or lease Georgia

I purchased a vehicle in -/-/- had a total loss claim on the vehicle in -/-/- - paid the company whatever the car was worth. However the car company stated since I was at fault I was responsible for paying the $500.00 the insurance company subtracted from the total loss check. I paid the balance in full in increments to the car company and they reported that I was a charge off on my credit report which is not true. I received a paid in full letter and a letter from their lawyer saying that my credit report would be updated to reflect accurate information. I have since seen my credit report be updated to charge off on as current as -/-/-. This information is inaccurate and I need this taken off my credit report immediately.

Automobile Acceptance Corporation customer in Georgia
Apr 05, 2017

* Source: CFPB Complaint Database

Automobile Acceptance Corporation response to complaint:
Closed with explanation

Consumer disputes how Automobile Acceptance Corporation handled their complaint

Created with Highcharts 4.2.3Automobile Acceptance CorporationComplaint HistoryComplaints4/20154/20163/20174/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Automobile Acceptance CorporationManaging the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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