American First Finance, Inc. consumers have reported over 9 official complaints. Out of the 9 consumer complaints against American First Finance, Inc., 11% were disputed by the consumer (i.e. the consumer was not happy with how American First Finance, Inc. responded to their complaint) and 89% were processed in a timely manner. 11% of consumer complaints against American First Finance, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Managing the loan or lease | 3 | 0% |
| Taking out the loan or lease | 3 | 33% |
| Problems when you are unable to pay | 2 | 0% |
| Communication tactics | 1 | 0% |
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Stop CallsAmerican First Finance, Inc. Consumer Loan managing the loan or lease April 21, 2017 - my loan through American first finance who I did n't know was a long provider has not given me the contract is alone nor have they provided me account number axis to any of my nation I initially got them from the furniture store without even realizing who the buyer was going to be I just recall been approved for $3000.00 I have since paid $2400.00 into this loan and come to find out I owed $3200.00 still because I 've only paid in interest which is right seems pretty illegal to do to me I have no information regarding this well at all I want to resolve this issue I want is taking off t... |
American First Finance, Inc. Consumer Loan taking out the loan or lease March 26, 2017 - When I obtained the loan I was told one monthly price in reality it was biweekly. I requested auto pay to be stopped they sent me an email saying it has been stopped but yet the company American First Finance kept billing me. in one day I had - transactions that where not authorized each transaction was over $75.00. This company does whatever it wants and will not change unless someone stands up and says you must obey the laws that you are governed by.... |
American First Finance, Inc. Consumer Loan taking out the loan or lease September 19, 2016 - I needed car repair, was offered financing via - as their financing option, which I accepted. Upon picking up the vehicle I learned that the financing was at 119.56 %, which is grossly high, and very unfair to someone who needs the financing. I want to complain that the financing charge is far too high and should be reduced to a fair rate, of under 50 %. They are taking advantage of the financially disadvantaged person who can otherwise pay off a loan, and this is a rip-off.... |
American First Finance, Inc. Consumer Loan taking out the loan or lease May 1, 2016 - I was approved for furniture financing and I decided I no longer wanted to make the purchase and asked the store to cancel. The finance company is continuing to withdraw money out my account. They stated the store is pretending the purchase was custom furniture, they stated they have an invoice which would show nothing is custom I have revoked ACH privileges so I 'm sure they will start negatively reporting to the credit bureaus ... |
American First Finance, Inc. Consumer Loan problems when you are unable to pay March 23, 2016 - When my account got behind I made a payment agreement with them using my debit card. I had already paid off more than twice the amount of money I borrowed yet because of their insanely high interest rate they still claim I owe them as much as the day I borrowed from them. Anyway using a debit card ever with them is a BIG mistake. HUGE mistake. once I had used my debit card for what was supposed to be a single transaction when I got behind again they started debiting my account with that card on a daily basis. When I called they said that legally they were allowed to do so until my contract was... |
American First Finance, Inc. Consumer Loan managing the loan or lease managing the loan or lease October 17, 2015 - i went and bought bedroom furniture and after they delivered it and left the loan papers I found out that I was paying more in interest then what I paid for the merchandise. after then furniture is paid off I will still owe them in interest. found out I was paying 120 % in interest when California law is only 10 %. I am not renting the furniture at all as I am buying it on a loan. am inclosing the full contract ... |
American First Finance, Inc. Consumer loan managing the loan or lease September 18, 2015 - We bought furniture from - - in -, - in - of 2015, everything went well until it came time to pay. We asked for and were granted a loan a loan on the purchase. We paid $400.00 down on a $3400.00 requested loan which left $ - loan was through American First Finance , -, -, at the time we were not informed that this was the provider of the loan. We signed a bunch of papers thinking we had done a good job of reading everything, ( guess we missed a bunch ). During this process interest rates were never brought up, ( I guess my wife and I assumed that it would be like -... |
American First Finance, Inc. Consumer loan problems when you are unable to pay May 30, 2015 - The loan with American First Finance was started -/-/-. I had a late payment on - occasions in - and - and had arrangements to pay. They still called my place of employment for payment before the agreement date came. I called the main office and asked them to not call my job and reminded them they have my cell and home number and should use those. I was told they use an automated dialer and they would take measures to see that this shouldn't happen again. The same thing happened with the - payment agreement. I again called and asked them to remove my work number because when t... |