Automobile Acceptance Corporation consumers have reported over 14 official complaints. Out of the 14 consumer complaints against Automobile Acceptance Corporation, 23% were disputed by the consumer (i.e. the consumer was not happy with how Automobile Acceptance Corporation responded to their complaint) and 92% were processed in a timely manner. 0% of consumer complaints against Automobile Acceptance Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Managing the loan or lease | 4 | 25% |
| Problems when you are unable to pay | 4 | 0% |
| Payment to acct not credited | 2 | 0% |
| Shopping for a loan or lease | 1 | 100% |
| Taking out the loan or lease | 1 | 100% |
| Disclosure verification of debt | 1 | 0% |
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Stop CallsAutomobile Acceptance Corporation Consumer Loan managing the loan or lease April 5, 2017 - I purchased a vehicle in -/-/- had a total loss claim on the vehicle in -/-/- - paid the company whatever the car was worth. However the car company stated since I was at fault I was responsible for paying the $500.00 the insurance company subtracted from the total loss check. I paid the balance in full in increments to the car company and they reported that I was a charge off on my credit report which is not true. I received a paid in full letter and a letter from their lawyer saying that my credit report would be updated to reflect accurate information. I have since seen my cr... |
Automobile Acceptance Corporation Consumer Loan managing the loan or lease March 12, 2017 - I have been recently checking my credit reports and I have found that Automobile Acceptance has reported inaccurately among the - credit bureaus, -, -, and -. My credit reports show on - as never been late for -/-/2016, but - and - show late. This information on - and - is being reported incorrectly.... |
Automobile Acceptance Corporation Consumer Loan problems when you are unable to pay January 14, 2017 - Automobile acceptance company. I got - payments behind. Worked with collections to catch up. I time payments for a year prior to this issue. When I went to call for the - arranged payment, the third to catch up was going to be with my taxes ( and on their records I was only - days past due ), they refused my payment unless I paid in full. Refused it. If I paid it I would only be - days past due which is within - guidelines as paid as agreed. I demanded to have my payment taken and they refused again. I took down the address to send a payment butI know if they do not cash it paym... |
Automobile Acceptance Corporation Consumer Loan problems when you are unable to pay December 16, 2016 - This car lot sold me a bad car, not even having the vehicle an entire year the engine went out and the company refused to fix it or put me in another vehicle at their cost.... |
Automobile Acceptance Corporation Consumer Loan managing the loan or lease April 20, 2016 - I am currently making payments to Automobile Acceptance Corporation. After falling 31 days behind on my payments the unit was placed out for repo. Prior to this occurring their represents called my phone 3 times a day even after I told them when I would be able to make my payment. They even sent emails to a family member regarding my loan They called after I made arrangements. They also contacted my relatives everyday. After the vehicle was place out for repo, a representative contacted my cousin and refused to identify himself. He made threatening statements which included that Automobile Acc... |
Automobile Acceptance Corporation Consumer Loan payment to acct not credited December 28, 2015 - Took out a loan on -/-/- for the term of 14months. -/-/- had - and was out of work for 3 1/2 months. fortunately I had taken out - insurance to cover the payments while recovering for -. I returned to work - and still have not received a full paycheck due to therapy and bi-weekly office visits. - is threatening me with repossession instead of working with me to help me get back on track. I am 73 days behind on a payment that was due -/-/-. now I am confused if the insurance company made my payments while I was recovering why is there a payment late from -/-/-... |
Automobile Acceptance Corporation Debt collection disclosure verification of debt not disclosed as an attempt to collect August 20, 2015 - I sent a CERTIFIED letter of dispute to Automobile Acceptance Corp. on -/-/2015 and demanded a validation of debt. I was asking for the proof regarding the debt that I owe and verifying it. I have a signed Receipt from Automobile Acceptance stating that they received the letter on -/-/2015. On - -, 2015 I sent another CERTIFIED letter stating I do not believe I owe what they say I owe and in accordance with the FAIR DEBT COLLECTION PRACTICES ACT, 15 USC 1692g SECTION809 ( B ) Validating Debts, that this matter is closed since they failed to respond, I assume that they were un... |
Automobile Acceptance Corporation Consumer loan problems when you are unable to pay May 18, 2015 - I paid on my car loan for - years on time. I lost my job and I communicated that to the lender of my car loan. They were not willing to work with me so my car was repossessed. I was expected to pay the balance of the loan and not the missed payments. ... |
Automobile Acceptance Corporation Consumer loan managing the loan or lease April 1, 2015 - I have - car loans through Automobile Acceptance.I am still paying for the Azera. But the loan for the Town and Country was almost paid in full when I needed the repairs done.I had paid the car loan down to approx $600.00 and the car would be completely paid for.I had repairs done on my car in -/-/--/-/-. The cost was approx $800.00. I had the work done at -. The vehicle loan is through Automobile Acceptance and - works with them. You make your car payments, car repair bill, etc to them. I was told by AutoTune that I am to pay $140.00 per month and there was no mentio... |